Gear Fit2 Pro: How to reset the Gear Fit2 Pro?

Last Update date : 2017.10.27

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

If your Gear Fit 2 Pro freezes or hangs, you may need to close apps or turn off the Gear and turn it on again.

 

- If the Gear Fit 2 Pro is frozen and unresponsive, press and hold the Power key for more than 7 seconds
to restart it.

 

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If this does not solve the problem (i.e. the device still sometimes freezes after rebooting it as described
above), perform a factory data reset.

 

Press the Power Key to open Apps screen → tap Settings → Gear info → Reset Gear


 

Since all data will be erased from Gear memory after Factory reset, before performing the factory data reset, remember to make backup copies of all important data stored in the device with Samsung Gear or S Health.

 

If the problem is still not resolved, contact a Samsung Service Centre (Samsung Customer Care) as per info below.

 

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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

 

 

 

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