My washing is still damp after drying

Last Update date : 2017.02.28

 

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 

 

 

Washer driers do not operate the same way as electric tumble driers. They use a condensation principle rather than evaporation. As such, they are not as fast or powerful as a conventional drier but are designed to be more energy efficient and convenient.

 

There may be several causes for washing to still be damp after drying.

 - Overloading - Washer driers can only dry a maximum of 4kg of washing (that means dry washing, not wet washing). 4kg is the maximum it can dry but to acheive this you will need to set the time for the dry rather than let the machine dry automatically. Lower volumes of washing will dry correctly on auto. Try reducing the load or manually set the drying time if your load is larger.

 

- The type of fabric may be too dense. - the washing machine determines its drying time by weighing the amount of laundry inside. 3kg of light cotton material does not hold as much water as 3kg of towels or denim and so will dry much faster. Try manually adjusting the drying time for denser fabrics.

 

- Ensure that the spin speed is set to high - lower spin speeds will reduce the violume of water removed from the laundry before the drying cycle starts

 

- Check that the drain hose is not higher than the 65cm recommended in the manual. - if the drain hose is too high it will prevent enough water from exiting the machine during drain cycle. This left over water in the machine will continue to circulate in the machine as vapour preventing the washing from drying.

 

 

 

** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

 

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok