Even before the global financial crisis, healthcare was one of the most competitive industries. Many larger institutions tried to pare costs through mergers and acquisitions, increasing the number of patients with medical records and charts to be copied. Smaller hospitals also experienced the burden of copying and printing as more insurance companies required greater documentation to fill patient claims.
Printing, copying, scanning and faxing medical documents can result in hidden expenses that can cost institutions hundreds of thousands of dollars per year. Healthcare organizations need to optimise savings within their print environments by tracking the number of copies, printouts and consumables per printer. Additionally, hospitals waste resources by having Information Technology (IT) staff individually monitor and service printers versus being able to monitor from a central location.