What should I do when message appears 'File Error' on my ES digital camera

What should I do when message appears 'File Error' on my ES digital camera

 Overview

When using your ES60 digital camera, a 'File Error' message can occur in the following cases.

  • The memory card has not been formatted in the camera. In such a case, you need to format your memory card.
  • The files stored on the memory card are corrupted. In this case, you need to remove the corrupted files from the memory card. If it is not possible, format the memory card.

 Memory card formatting

To format your memory card, please follow the steps below.

IMPORTANT: Transfer all your important data onto the PC before formatting the memory card, since formatting will erase all of the stored files on the memory card.

  1. Turn on your camera.
  2. Press the MENU button.

Camera Backside – Menu Button, Left / Right Buttons

  1. Scroll through the menu using the directional left and right buttons to select Settings.

Camera Menu – Settings

  1. Select Format and click the OK button. Select Yes, and then press OK. The formatting process will begin. After the format is complete, take a picture and preview it.

 Camera Menu – Format

 

Other messages signalising memory card problems

Other error messages that signalise problems with your memory card are listed below.

  • 'Card Error' - There is an unspecified problem with the memory card.
  1. Turn off the camera power and turn it on again.
  2. Reinsert the memory card.
  3. If this does not help, format the memory card using the previous instructions.
  • 'Card Locked' - The memory card is locked and the files can not be created or deleted.

To unlock it, slide the switch down.

Memory Card Protect Switch

  • 'Memory Full' - The memory card or the internal memory is full.
  1. Insert a new memory card.
  2. Delete unnecessary image files.
  • 'No Image File' - There are no images stored in the memory.
  1. Take images.
  2. Insert a memory card that contains some images.

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

Talk to Us

1-800-10-7267864 [PLDT Toll Free]
1-800-8-7267864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
24 hours a day / 7 days a week

* For any printer related enquiries please visit HP website .

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

Contact Us