We recommend that you first try to find an answer in our FAQs section. If you do not find the answer you are looking for, you can then e-mail us directly from the FAQs section.
Call our toll free customer contact center :
1-800-10-SAMSUNG (for PLDT lines) 1-800-3-SAMSUNG (for Digitel Lines) 1-800-5-SAMSUNG (for Bayantel)
Monday - Sunday : 8:30 AM - 8:30 PM