[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.

[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.

Last Update Date : Dec 19. 2017

Same symptom often reappears again on Contacts even after restarting the device.

What should I do for this?

[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.

Sometimes this could happen when certain applications were not updated to the latest version. 

Samsung recommend following steps.
Check if the “Customisation Service” application is updated to the latest version.
Latest version is 1.6.04.0 or higher.      

1 Tap Settings, Select Apps.
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.
2 Tap More
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.
3 Show system apps.
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.
4 Customisation Service.
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.
5 Check for current version
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.

How to update the latest version.

[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.
[Galaxy Note 8] While using Contacts app, the device is often unresponsive and stopped.

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