How to ensure optimum charging

Last Update date : Nov 25. 2022

Choosing a genuine charger is essential for maintaining the health and charging capacity of your smartphone. Follow the tips shown below for more information.

Ensure optimum charging Ensure optimum charging

Follow these tips to ensure optimum charging of your Galaxy smartphone.

  • Always use a genuine Samsung charger for your device.
  • The USB cables should not be bent or damaged.
  • Ensure that the charger has been plugged into a functional power socket.
  • If the battery is fully discharged, then charge your phone for at least 10 min before restarting.
  • If an error pop-up appears, then please power off and restart the device.

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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