Galaxy S7: Same symbol appears twice when composing email. Why is this?

Galaxy S7: Same symbol appears twice when composing email. Why is this?

Last Update Date : Jan 08. 2018

Samsung is aware of this symptom and this symptom is caused by Webview application

released from Google. Samsung had been notified what same symbol appear twice is caused

by Google’s own Webview service of recent release(*Email uses Webview for composing messages).

    

This issue has been reported to Google for Google’s solution and Google will release improved

next  Webview to resolve these symptom. Before release of improved Webview temporarily,

 please deactivate the Predictive text feature. 

Then, you can enter number or text normally.  

 

   1    2 

 

3 

 

 

 

 


 

Not the solution you are looking for? Get in touch with us!

     Call our Customer Contact Center. Check the numbers here 

    • Chat with our customer service representative through this link.

    • Email us through this link.

    • You can also leave your contact details (name, phone number, & email) on our survey form below

        and we'll get in touch with you as soon as possible.


Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

Talk to Us

1-800-10-7267864 [PLDT Toll Free]
1-800-8-7267864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
24 hours a day / 7 days a week

* For any printer related enquiries please visit HP website .

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

Contact Us