How do I charge the battery on my Samsung Gear 360 (2017) device?

How do I charge the battery on my Samsung Gear 360 (2017) device?


Plug the small end of the charger into the multipurpose jack of the Gear 360, and plug the large end of the charger into an electric socket.

How do I charge the battery on my Samsung Gear 360 (2017) device?

Note :

If the Samsung Gear 360 is not charging properly, take the Samsung Gear 360 and the charger to Samsung Service Center.


After fully charging, disconnect the Gear 360 from the charger.


First, unplug the charger from the Gear 360, and then unplug it from the electric socket.

Important Note : 


• Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the Gear.


• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.


• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on  the device.


• You cannot charge the Samsung Gear 360 while recording a video, using the time lapse feature, or using the view finder remotely on the connected mobile device.


• To save the battery power, activate the auto shut-off feature.

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need help? Contact Us for Support.


Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


Talk to Us

1-800-10-7267864 [PLDT Toll Free]
1-800-8-7267864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
24 hours a day / 7 days a week

* For any printer related enquiries please visit HP website .

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

Contact Us