Linear light appears around light source and seems to spread on my Gear 360. Is it faulty?

Linear light appears around light source and seems to spread on my Gear 360. Is it faulty?

It’s normal flare phenomenon and it can occur when shooting under backlight that sun/light is located close to screen frame or fingerprint/foreign matter gets on the lens. When you take shoot of objects around bright lights, you can easily find it.
 
At that time, please specify where sun is not so close to the screen. And, especially check once you have removed the foreign material on lens. Gear 360 has spherical aerodynamic design and you can easily fits into a one-hand grip. It allows you to take pictures and videos with even more freedom of movement.
 
However, since sometimes Gear 360 lenses may be dirty by fingerprints or foreign material, please wipe the lens in a circle around to remove the foreign material completely before shooting and avoid touching the lenses while capturing videos and images.

Linear light appears around light source and seems to spread on my Gear 360. Is it faulty?
Linear light appears around light source and seems to spread on my Gear 360. Is it faulty?

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

Talk to Us

1-800-10-7267864 [PLDT Toll Free]
1-800-8-7267864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
24 hours a day / 7 days a week

* For any printer related enquiries please visit HP website .

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

Contact Us