Samsung Smart Switch for PC failed to backup content. Why is this?

Samsung Smart Switch for PC failed to backup content. Why is this?

Samsung is aware of this problem which may appear on some limited Samsung mobile devices due to compatibility issue and this issue has already been resolved with an upcoming software update. Therefore, please check for updates to your device SW regularly via the  Smart SwitchPC or FOTA. 

 

Alternatively before release of new software, you should activate Samsung Health once and agree for Terms and Conditions. After that retry to back up the contents via Smart Switch PC.

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