When I play a video through Connected Home, I get intermittent picture loss?

Last Update date : 2014.08.18


An 801.11b/g bandwidth network is used between a cell phone and a sharing device. There may be frequent buffering

for HD quality videos, this also depends on the condition of the wireless connection. Please optimize your wireless

Internet environment settings (avoid using wireless Internet or bluetooth altogether if possible) or lower the picture

quality of the video.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.