When spinning, it makes hitting sounds.

Last Update date : 2014.09.05

Noise and vibration are unavoidable since a front loading washing machine rotates 1.5 times quicker than a top loading washing machine to maximize spin performance.

 


 

 [Check point.01]

 

→ It might be cause either by an unbalanced load of laundry, or some foreign substance.

The washing tub rotates at a quick speed during a spin cycle. If a load of laundry is small(i.e. one or two pairs of jeans) or big(i.e. several blankets), the tub may become unbalanced to one side, giving rise to a bumping sound. Ensure that laundry is evenly distributed or add or take out some of the laundry to fit the recommended amount of laundry.

Especially, when you wash a blanket, make sure to only roll up one blanket at a time.

 

unbalanced laundry 

 

 


  [Check point.02]

 

→ Make sure that the shipping bolts are removed.

shipping bolts 

 


 [Check point.03]

 

→ Make sure your washing machine is on a level surface. If the surface is not level, adjust the wahsing machine feet to level the appliance. 

 

 level


[Check point.04]

 

→ If vibration of the drum is too extreme, verify that the machine is well balanced on the floor by pushing each edge of the machine to see if there is any movement which would mean that there is any space with the ground.

level legs   


[Check point.05]

 

→ Make sure your washign machine is not touching any other object.

 

other 

 

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok