Can’t view / synchronize the Pedometer data of Gear2 or Gear Fit

Last Update date : 2017.09.26

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Even though I transferred pedometer data from my Gear 2 (or Gear Fit) device to my Galaxy S5, when I check the S Health app on my Galaxy S5, it doesn’t display the pedometer data of Gear 2. It only displays pedometer data of Galaxy S5. Is my device faulty? What should I do?

 

Your Galaxy S5 is not faulty.


The S Health app of the Galaxy S5 is primarily setup to display pedometer data of the S5 device.
If you would like to display pedometer value of Gear 2 or Gear Fit connected, please change the “target” device to view data from.


Step 1. Tap on “S Health” in Apps.

 

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Step 2. Tap the Pedometer.

 

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Step 3. Tap on the “additional options” icon.

 

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Step 4. Tap “Phone data to view”.

 

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Note:

If the Phone data to view option is not present, use the Galaxy Essentials Widget on the home screen, and install the latest version of S Health app and the supporting app “Health Service”.

 

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 Select which accessory’s step count data to view

 

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If you complete the change of the device for Phone data to view, the pedometer data displayed

in the S Health app on the Galaxy S5 will display the data according to your choice.

 

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Note:
If you have any difficulty in trying to install the latest version of S Health app and the supporting app “Health Service”,

 

1. Please Check for any SW updates for your Device either using the Kies SW tool -

 (available for download from www.samsung.com

2. Try connecting your device to Wi-Fi and using the Software update feature in the

“About device” settings area of your device the Update device  

 

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