How to reset Samsung account password

Last Update date : Apr 25. 2022

Check  the option below if you forgot  your Samsung account password.

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. Please check the following steps on how to update your mobile device's software.  

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Find your Samsung ID

Did you forget the ID of your Samsung account? Find it from your phone or a computer at account.samsung.com. Enter your information and then select FIND MY ID. Your Samsung account ID (email address) will be partially displayed.

Samsung Account

Reset your password

Did you forget the Password to your Samsung account? Find it from your phone or a computer at account.samsung.com. Enter your email or phone number associated with your Samsung account and then select NEXT. An email will be sent to your inbox; follow the instructions in the email to reset your password.

Samsung Account

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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