After factory reset, some applications icons are grey and applications are not working. How can I use them?

Last Update date : 2017.05.23

Preloaded applications are needed to be re-installed after factory reset.


The grey icons means the applications are not installed yet.

When the device is connected to Wi-Fi, the applications will be downloaded automatically.

Or If you want to download via 3G/4G, please tap and drag the notification bar, tap and drag.





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