When connecting Gear 360 (2017) and mobile device, viewfinder is turned off automatically. Why is this?

Last Update date : 2017.06.06

Viewfinder turns off if Gear 360 (2017) of viewfinder status is not used for about 3 minutes after

connecting with mobile device to prevent that battery is discharged fully from unintended operation.

If you want to view again camera screen via viewfinder, please tap the Camera on Gear 360 manager.

 

And, when recording videos or using the streaming feature for an extended period, the Samsung

Gear 360 and its battery may heat up. If the temperature rises above a certain level, the Samsung

Gear 360 will stop recording and turn off automatically to prevent damage.

 

If the Samsung Gear 360 is turned off due to overheating, wait for it to cool down before resuming use.

 

1 

 

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok