When trying to charge while using Gear 360 (2017), charging do not to work. What should I do for this?

Last Update date : 2017.06.06

You cannot charge the Samsung Gear 360 (2017) while recording a video, using the time lapse

feature, or using the viewfinder remotely on the connected mobile device. This is a intended

concept to write better images/videos and maintain system stability.


And, if you set the ‘Auto turn off after’ option to off, to charge the Samsung Gear 360 (2017) do

not work and it is also a intended concept to prevent that device’s overheating and damage.


While charging, the Samsung Gear 360(2017) and the charger may heat up. This is normal and

should not affect the Samsung Gear 360’s lifespan or performance. If the battery temperature

rises above a certain level, battery charging will be stopped.


Using a power source other than the charger, such as a computer, may result in a slower

charging speed due to a lower electric current. And, please use only Samsung-approved

chargers, batteries, and cables.











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