Using Galaxy J 2017 Series camera when taking pictures, light appears as a linear light around light source and lights seem to spread. Is my device the faulty?

Last Update date : 2017.07.11

1 

 

1 

 

1 

 

 

The phenomenon that appears on your camera is not faulty.

It’s normal flare phenomenon and it can occur when shooting under backlight that sun/light is

located close to screen frame or fingerprint/foreign matter gets on the lens.

 

Especially, when you take shoot of objects around bright lights, you can easily find it.

At that time, please specify where sun is not so close to the screen or check again once you have

removed the foreign material on lens (As foreign matter can remain according wiping method,

please wipe the lens in a circle around to remove the foreign material completely).

 

It may differ slightly by lens specification and foreign matter on lens.

 

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok