Galaxy Note8: While using Contacts app, the device is often unresponsive and stopped.

Last Update date : 2017.12.07


Same symptom often reappears again on Contacts even after restarting the device.

What should I do for this?



Sometimes this could happen when certain applications were not updated to the latest version.


Samsung recommend following steps.

Check if the “Customisation Service” application is updated to the latest version.

Latest version is or higher.


 Step 1: Tap  Settings, Select Apps.




 Step 2: Tap More



Step 3: Show system apps.

system access 


Step 4: Customisation Service.


customisation service 


Step 5: Check for current version


check for current version 



How to update the latest version.










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