When making call between iOS device and Note8, sound is muted on Note8 and call is soon disconnected.

Last Update date : 2017.11.21


Samsung is aware of this symptom which may appear under limited condition.  


    This symptom can appear during call between Note8 and iPhone device with iOS 10.1.1

version and it will be resolved with version update of iOS device.

     Please try again after updating of iOS version.

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