[How-to Guides] Samsung Software Installation Guide

Last Update date : 2016.04.22

Samsung Recovery Solution

Samsung customer support solution software helps you easily solve problems while using the ATIV PC.


Recovery(„Initial Status‟ and data restore)

Restores the disk

with the „Initial Status‟ image

and saves data for safety.

Software Installation and Update ("SW Update")

You can install relevant software for your computer easier and faster using SW Update.


You can search and view variety of self-troubleshooting contents such as videos, even on your smartphone.

Install the app. from Samsung Appsor the Google Play Store.

S Service

You can chat with and ask service agents to solve the PC problems remotely through the Internet.


Mon-Friday 9:00 Am –9:00 Pm



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