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  • A man and a woman are standing in front of a digital wall display of stock indexes and viewing a tablet with additional information. A man and a woman are standing in front of a digital wall display of stock indexes and viewing a tablet with additional information.

    FINANCE

    See how Samsung can help enhance financial services to meet the increasingly competitive landscape.

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THE NEW FINANCE EXPERIENCE

  • Smart Branch

    Smart Branch

    Create an immediate, seamless, personalised and paperless branch with Samsung's Smart Branch offering

    • Inspire customer confidence by providing the best in-branch experience.
    • Optimise in-branch operations to cut costs and boost productivity.
    66% OF CUSTOMERS

    would like to speak face to face with advisors when purchasing banking products1

    1Accenture (2014)
    A customer is viewing the digital wall display at his bank branch as he waits his turn with the teller.
    Attract and welcome customers using rich, dynamic content
    Waiting time at the bank can be time well spent with the Samsung Video Wall with MagicInfo solution. This seamless video wall display, featuring a clear and vibrant exterior, greets and attracts incoming customers. The lingering customer is rewarded with dynamic, stimulating content on a vivid interior display. The strategically managed content can be customised to the needs of the branch, keeping customers informed and engaged from the moment they enter the branch, and enhancing the overall in-branch experience for the customer.
    A bank employee is using the kiosk at the entrance of the branch to show a customer a map of the bank, marked with the locations of branch staff.
    Guide customers toward the products and services that they need
    Proactive customers do not have to wait for the bank staff, as guidance on the array of products and services available can be easily accessed when presented through an intuitive and responsive digital display. Customers have the option of requesting in-person advice, but may also realize that their requirements can be fully met with Samsung Interactive Display with MagicIWB (Interactive White Board), which can help customers organically discover the products that fit their needs.
    Bank customers are receiving a remote consultation from an expert staff member via video conferencing on the smart TV and tablet.
    Provide interactive expertise and advice with increased flexibility and availability
    The Galaxy Tablet comes in handy when a customer with specific needs wants more than a digital guide – a personal consultation. Staff can use the device to retrieve information on the customer and present personalized solutions from an e-catalog of products for an effective consulting session or also connect customers to staff with specific expertise via video conferencing. Meanwhile KNOX, the security platform in the Samsung Galaxy Tablet, ensures peace of mind for the customers with embedded data security and theft detection. Use the Wi-Fi® Printer with Cloud Print & Scan to Printer to print, scan and send any necessary documents.
    A customer is using a tablet equipped with digital account services to complete a transaction without staff assistance.
    Self-directed digital account services for new and current customers
    Whether it's a seasoned customer who can afford to skip ahead, an especially busy customer attending to urgent requests, or a neophyte exploring financial options, a Galaxy Tablet with e-Signature solution will allow customers to help themselves. User-friendly and multipurpose, this enhanced mobile banking offering allows customers to browse products, scan documents, complete banking transactions, and put a digital signature on their transactions. Best of all, the customer can do this without relying on staff.
  • Bank in the Device

    Bank in the Device

    Achieve engaged and proactive customer interaction by delivering on a branch-like mobile experience

    • Increase mobile banking traffic with devices and solutions optimised for digital banking.
    • Retain customers with consistent and intimate experiences.
    • Create new revenue streams through smart, comprehensive mobile banking solutions.
    60% OF TRADITIONAL RETAIL BANK PRODUCTS

    are sold via the branch1

    1Accenture, The Digital Disruption in Banking (2014)
    A customer is receiving a customised offer from his bank through the mobile banking sevices loaded onto his smart watch.
    Create consistent and intimate client relationships
    If mobile banking is about portability and convenience, your clients can enjoy true mobility with Samsung Gear, where users can wear their mobile wallets on their wrists. The Gear brings together an intuitive, hands-free banking experience and personalized marketing to help build strong, dependable relationships with the client. Bluetooth capabilities keep you close to your clients, enabling them access to a dedicated store for your bank's mobile applications. Customers can also receive notifications on customized offers, all without having to reach for their phone.
  • Enterprise Mobility in Banking

    Enterprise Mobility in Banking

    Empower banking professionals with the tools to work securely and productively, anytime and anywhere

    • Promote customer loyalty by enabling mobile sales at any time and any place in a secure environment.
    • Guarantee enterprise-level mobile security with a certified, defense-grade solution.
    42% OF INSURANCE INDUSTRY EXECUTIVES

    highlight mobile technology as an important tool for their businesses1

    1Accenture, CEO Briefing 2014: The Agenda for Insurance (2014)
    A bank employee is holding up a mobile device with a Samsung KNOX lock screen.
    Enable proactive customer service in a highly secured mobile environment
    Innovative mobile technology can be an effective way to enhance both the efficacy and quality of your service. Samsung's Defense-Grade Security solution – KNOX promises a secure environment for the mobile device, protecting its booting process, data, apps, and network. With KNOX, no longer will standard security concerns deter you from incorporating mobile technologies into your offerings. Empowering staff to be more attentive to client needs will ensure that the needs are met in a timely manner.
    A bank employee is using her tablet to work safely and efficiently outside of the office.
    Empower banking professionals with the tools to work securely and productively, anytime and anywhere
    The effective management of an organization’s mobile devices in adherence to the specific security policies and regulatory requirements is key to smooth mobile deployment in banking. Ensure regulatory compliance with the wireless registration of mobile devices, and the distribution of mobile security policy. Protect against the possibility of a data breach with security solutions that enable staff to remotely lock, wipe, locate and recover the device.

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Differentiate the finance experience with personalized service and smart processes
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Samsung Electronics’ Smart UX Center Wins Buyers Laboratory Outstanding Achievement in Innovation Award
SEOUL, Korea, July 27, 2016 – Samsung Electronics won an Outstanding Achievement in Innovation Award for its Smart UX Center at the Buyers Laboratory (BLI) Summer 2016 Awards.

News
7 Years of Innovative Signage Solution
Samsung has been the world’s top display and signage company for more than seven years now, thanks to its strong lineup of leading displays and content management software. Starting in 2009 when Samsung Signage took 12.6 percent of the world market, the company has continued growing, reaching a record 28.1 percent last year.

Let’s take a look at some of the biggest innovations and most popular products Samsung has released since becoming the market leader in 2009.

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