An Enhanced Homecare Service

By using GALAXY Tabs to access important medical information remotely, healthcare professionals at Encompass Home Health are able to provide an enhanced level of support and care to patients still resident in their own houses.

Overview

  • CountryUnited States
  • IndustryHealthcare
  • Customer ProfileAn Inc. 5000 Top Health Company and Medicare-certified home health care agency

Solution

  • TechnologyHomecare Homebase’s™ PointCare Manager
  • DeviceGALAXY Tab 10.1

Business Solution

Encompass Home Health, an Inc. 5000 Top Health Company and Medicare-certified home healthcare agency, has chosen Samsung GALAXY Tabs to improve the business environment of its employees and to provide a better Medicare service for its customers. By using GALAXY Tabs integrated with the mobile Medicare solution, Encompass Home Health can now allow its caregivers to access the medical information of patients at home, which is evidence of an improved medical treatment.

Challenges

Delayed updates of medical records It took time for caregivers to update the medical information recorded outside the office. For the sake of accurate prescriptions, the medical records needed to be shared with the in-house healthcare team in real time.

Inconvenience of conventional paper charts The conventional paper diagnostic chart was yet another item which needed to be carried, stored and moved by the caregiver who regularly visited the patient's home.

Technology

GALAXY Tab 7.0 Encompass Home Health has provided GALAXY Tabs 7.0 for its more than 2,000 caregivers so that they can do their job anywhere throughout the nation. No more paper charts are required in patient's homes. The typing, recording and updating of the medical record can be done on the spot, in front of the patient.

Integrated mobile Medicare solution The GALAXY Tab integrated with the PointCare Manager of Homecare Homebase™ will help you update medical records and create Medicare schedules right in your hand. While on the road, you can also send and receive messages with the in-house staff to create a fast and accurate treatment plan.

Benefits

Improved efficiency with the latest information The GALAXY Tab allows you to communicate regarding your patients anytime, anywhere. Share the patient's status with your in-house staff and receive answers right away. Support for remote business processes has reduced the time taken to move from home to home, leading to increased business efficiency.

A paperless medicare environment The need for paperwork, which can be very time-consuming, has been eliminated by the new mobile solution. Medical staff can now focus on the patient health status, and therefore provide a better Medicare service. The Samsung mobile EMR featured in the GALAXY Tab enables medical records to be updated and references to be searched for securely.

Increased customer satisfaction The improvement to the medical staff's work environment returns them back to their patients, which is a great contribution to increased customer satisfaction. The patients, on the other hand, can use Samsung's mobile EMR to check their health status and to better understand what the medical staff provide in detail, implementing interactive treatment in the truest sense of the word.

"The Galaxy Tab has enabled our staff to perform in-depth documentation more easily, ensuring our compliance and enhancing our quality of care, which ultimately benefits our adult and pediatric patients."

- Scott Beard, Director of Information Technology, Encompass Home Health