Support

We recommend that you first try to find an answer in our FAQs section. If you do not find the answer you
are looking for, you can then e-mail us directly from the FAQs section.

If you wish to contact us via telephone, simply dial 1800-SAMSUNG (726-7864) and our friendly customer
service personnel will be able to assist you.

Alternatively, you may visit our SAMSUNG Customer Service Plaza nearest to you.

1. SAMSUNG Customer Service Plaza
    20 Toh Guan Road, #01-01 CJ GLS Building
    Singapore 608839

    New operating hours with effect from 1 October 2009
    Mondays - Fridays          : 8:30 am - 5:30 pm
    Saturdays                        : 8:30 am - 12:30 pm
    Closed on Sundays and Public Holidays

2. SAMSUNG Customer Service Plaza**
    68 Orchard Plaza, #B2-23 Plaza Singapura
    Singapore 238839

    New operating hours with effect from 1 October 2009
    Mondays ~ Saturdays          : 11:00 am ~ 8:00 pm
    Sundays & Public Holidays   : 11:00 am ~ 5:00 pm
    ** mobile phone services only

If you prefer to send us your enquiries via email , please click here.