Although our laptops are some of the most reliable in the market, we understand your demand for outstanding after sales service and warranty. So we're committed to providing you the best, most timely customer service in the industry – keeping you "worry free".
- We have invested heavily to create a global network of friendly, knowledgeable, and most importantly, readily available customer service professionals to repair your laptop. In 2010 we will extend our global network from 43 to 78 countries across globe.
- It is through our dedication to customer service that we are able to ensure impeccable turnaround time: vast majority of all our repaired laptops are shipped back within three days.
- It is thanks to our global service network and our "back in 3" policy, that we earned
#1 ranking in customer satisfaction [Source: CT Magazine May 2010, PC Pro UK 2009].
Our dedication to excellence and commitment to Keeping customers satisfied ensures that when you purchase a Samsung laptop, you can rest assured that you're in good hands.