Samsung
Digital Switchover
Don't get left behind in the digital switchover!
- How do I re-tune my Samsung TV?
- Next switchover
- Next retune event
- What is the digital switchover?
- Get more help
How do I re-tune my Samsung TV?
How to videos (D & E Models 2011/12)
Do you need a visual guide to help re-tune your TV? Free access to all our videos.
FAQs
Got a question? Free access to all our online help.
Step by step
Difficulty re-tuning? Follow our simple step by step guide.
Most computers will open PDF documents automatically, but you may need Adobe Reader.
Next switchover
TV region
Transmitter Group: Hastings serving the Hastings area
Transmitter Group: Heathfield serving much of East Sussex and south west Kent
Transmitter Group: Tunbridge Wells serving the Tunbridge Wells area
Wednesday 30th May 2012
Stage 2:Wednesday 13th June 2012
Downloads
- Your Digital Guide
- Advice Points & Roadshows
- Planned engineering works
- Routine engineering works
- Need a new aerial?
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When do I switch?
Postcode search
Next retune event
TV region: Anglia
Transmitter Group: Sandy Heath serving Cambridgeshire, Northamptonshire and Bedfordshire
Wednesday 9th May 2012
Retune all digital products after 6am
Downloads
Most computers will open PDF documents automatically, but you may need Adobe Reader.
Samsung is not responsible for the content of external websites. The inclusion of a link to an external website from samsung.com should not be understood to be an endorsement of that website or the site's owners (or their products/services).
Digital switchover support
How to videos (D & E Models 2011/12)
Samsung SMART TV – Retune – All other models
To ensure you're watching the appropriate re-tune video for your TV model, we suggest you watch the introduction video first:
- Introduction Video
- Re-Tune Video 1
M86, M87, R73, R74, R86, R87, R88, S86 Models - Re-Tune Video 2
A, F86, F87 Models - Re-Tune Video 3
B, C Models
FAQs
Got a question? Free access to all our online help.
About
- What is the Digital Switchover?
- Why is the UK switching to digital TV?
- What happens during the Switchover in the UK?
- When will the Digital Switchover occur in the London region?
- What is the Digital Switchover logo, and what does it signify?
Benefits
General
- How to re-tune your television: Menu Types
- How do I re-tune my Samsung digital television?
- Is my Samsung TV capable of receiving Freeview?
- How do I view all my TV channels, and also find out what's on?
- What if I have more than one TV?
- How to re-tune your Samsung Freeview box
- How do I re-tune my Samsung set top box for the digital switchover?
- Will my Samsung Freesat box need re-tuning for the Digital Switchover?
- I live in an area unable to receive Freeview. What are my options?
- I already receive freeview, will I need to retune this on the switchover dates or is it ready?
- Will my TV Licence fee be affected by the Digital Switchover?
- How to re-tune your Blu-ray Player/Recorder: D Series
- How to re-tune your Blu-ray Player/Recorder: C Series
- How do I re-tune my Blu-ray Player/Recorder?
- How to re-tune your DVD Player/Recorder: SH/SR Series
- How do I re-tune my DVD Player/Recorder?
Troubleshooting
- Why am I missing channels that I had previously?
- I have a Samsung HD television but cannot receive Freeview HD channels
- My TV has a Freeview HD tuner but I cannot receive the HD channels after re-tuning.
- Before the switchover I received all the Freeview channels ok. Now many of them are either pixelated or unavailable.
- I have re-tuned my Samsung television and now my channels are all mixed up.
- When I press the 'D Menu' button on my TV I get a message saying "Not available"
- Why does my TV image appear "blocky" and then breaks up?
Accessibility
- What is Audio Description?
- Which Samsung set top boxes and TVs currently provide Audio Description?
- Are subtitles available with digital television, and how do I obtain this?
- Is Audio Description available on Freeview?
Help Scheme
- What is the Digital Switchover Help Scheme?
- Am I eligible for the Help Scheme?
- Where can I find out more about the Help Scheme?
- Will I have to pay for the Help Scheme?
- What would happen if I didn't do anything?
- What if I live in a flat or care home and am not responsible for my aerial?
- Will my Samsung DVD recorder still operate after the Switchover?
- Will my aerial still work?
- What if I have more than one TV?
What is the digital switchover?
This means that the existing analogue television signal will be switched off by the end of 2012 and replaced with a new, stronger digital signal. Most people will receive many more television channels as a result of the switch.
When you actually switch to a digital television signal depends on where your digital products get their signal from i.e the direction of your aerial. Some homes in your neighbourhood or even on the same street can be served by different transmitters. This means they switch on different days, so you could be enjoying the new digital services before them but don't forget to re-tune all televisions and digital products in your home to benefit.
Digital television uses less broadcast space, which means that after the Digital Switchover there will be more space for new services and new ways to enjoy them.
- Greater choice of television channels.
- New features such as on-screen listings, interactivity, audio description and subtitling for people with visual and audio impairments.
- Optional additional channels and services including premium channels.
Also, the digital switchover in the UK is the responsibility of digitaluk. You can contact them directly on the following number:
08456 50 50 50
Alternatively you can visit their website by clicking here.
Still need more help?
If you require further assistance why not contact us directly on the following number:
United Kingdom
0330 SAMDIGI (7263444)
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