Samsung Rewards is a loyalty program which rewards our customers simply by purchasing products through our online store and app.

There are 2 Reward levels - Rewards and Rewards+. 

When you join, you'll benefit straight away from free delivery, bonus offers and discounts, and will earn Rewards points to spend on samsung.com. 

If you spend £3,000 or over within 2 years of joining the program you'll be promoted to our exclusive Rewards+ memberhip level to receive advanced benefits. To stay at the Rewards+, all you'll need to do is to spend £3,000 within a 2 year rolling time period.

If you set up a Samsung Account after 5th July 2023, you would have been automatically enrolled onto Samsung Rewards. This means that there's nothing you need to do - you can start benefitting from Rewards straight away. 

If you set up your Samsung Account before the 5th July 2023, you would have needed to opt to join Samsung  Rewards during check out on samsung.com, at samsung.com/uk/rewards or through Samsung Members. 

You can check your membership status at www.samsung.com/uk/mypage/rewards

When you join, you'll join our Rewards level and benefit straight away from free delivery, bonus offers and discounts, and will earn Rewards points to spend on samsung.com. 

If you spend £3,000 or over within 2 years of joining the program you'll be promoted to our exclusive Rewards+ memberhip level to receive advanced benefits. To stay as a Rewards+ member, all you'll need to do is to spend £3,000 within a 2 year rolling time period.

Only purchases made on our online store or app after joining Samsung Rewards will be eligible for Samsung Rewards points.

If you set up a Samsung Account after 5th July 2023, you would have been automatically enrolled onto Samsung Rewards.  If you set up your Samsung Account before the 5th July 2023, you would have needed to opt to join Samsung  Rewards. 

You can check your membership status at www.samsung.com/uk/mypage/rewards

 Only purchases made on Samsung.com or via the Shop App are considered towards your Rewards+ membership status.

Rewards+ eligiblity is checked on a monthly basis and will consider all purchases made over the previous 24 months that have passed the cooling off period.  If the purchase isn't included one month, then it will be considered the following month. 

You can check your Reward points and account level by logging into your account at any time and visiting My Page at samsung.com/uk/mypage/rewards.

You will receive Rewards+ benefits for 24 months when your status will be reviewed. To stay at the Rewards+ level, you need to have spent £3,000 on samsung.com or the Shop App within the previous 24 months. 

To learn all about the benefits you can enjoy, please visit samsung.com/uk/rewards

Your Samsung rewards level and points will be reviewed every month based on your purchases from our online store. If you cancel or return an order, the equivalent reward points will not be added to your Rewards account and will not be taken into account for eligibility to the Rewards+.

Please contact us on 0333 000 0333 where we'll be happy to assist you.

Samsung Rewards points can only be earned and redeemed from the Samsung account the purchase was made from, and are not transferrable.

If you'd like to opt out of the Samsung Rewards program, then please follow the process below:

1. Go to https://privacy.samsung.com

2. Click on My Data at the top of the page or scroll down to Your Rights and Protections and click on Go to My Data

3. Sign in using your Samsung Account details

4. Go to the Deletion section in Manage apps and Services. Select Samsung Rewards and confirm the deletion request.