Why am I receiving a sync error on my Samsung Chrome device?

Why am I receiving a sync error on my Samsung Chrome device?

If Chrome displays "Sync Error" on the bookmark bar:

1. Click the error for more details.

2. If you're asked to sign out and sign in then enter your Google username and password.

This message may appear on the New Tab page if:

            A) You have updated Chrome recently and your old version did not have the password sync feature. In this case:

    • Open the New Tab page.
    • Click the Configure password sync link at the bottom of the page.
    • Confirm whether or not you want to continue syncing your passwords.

            B) You recently changed your synced password encryption method on another computer. In this case:

    • Click the spanner icon > Options Personal Stuff > Sync.
    • Configure Sync's encryption method to match the change you made on the other computer.

2-step verification users: visit https://www.google.com/accounts/IssuedAuthSubTokens if you're asked to enter an application-specific password or access code. You'll either need to create an application-specific password or enter in your verification code. All settings and explanations can be reached in the Security settings of your Gmail account.

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Not finding what you're looking for? We're here to help.



Tweet us, 9am-9pm, 7 days a week.

Facebook Messenger

We are here to chat, 9am-9pm, 7 days a week.

Monday-Friday: 8am to 8pm
Saturday: 9am to 6pm
Sunday: Closed
SmartThings Monday to Friday : 9am-5:30pm


We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung


0330 726 7864General Support

Monday-Friday: 8am-8pm
Saturday: 9am-6pm

0330 726 7467Samsung Shop

For new and existing orders.
Monday-Friday: 8am-8pm
Saturday: 9am-6pm

B2B Support

Monday to Friday : 9am-6pm

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Face-to-face support

Contact Us