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Downloads & ManualsExpand

User Manual (Windows 8)

19.85 MB, pdf, ENGLISH

3 Sep, 2014

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SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

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  • lamia 1 years ago

    Describe the issue

    Answers

    Hatewaitin42 3 months ago

    Lamia, I hope you didnt listen to the last commentor, this computer is great for day to day activities, and even office runs smooth. It cannot play most demanding games, especially high GUI, also the RAM cannot be upgraded. Hope you havent made a mistake.

    Describe the issue

    bishtop 10 months ago

    the gpu processor is intergrated into the I3 processor so to replace the gpu you would need to upgrade the cpu unlike previous similar ones would of been integrated into the motherboard

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Lamia, This product has a powerful AMD Radeon HD 7690M graphics to deliver smooth video playback, so you can play even the most demanding games with the maximum detail and resolution and without any delay. Thanks.

    Describe the issue

  •  1 years ago

    Every time I try to download 8.1 from the Microsoft web site I get dropped into the store and Windows 8.1 does not seem to be there.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Robert, This is likely a server congestion problem. I would suggest that you just keep trying until it connects. Thanks.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Robert, This is likely a Microsoft server congestion problem. I would suggest that you just keep trying until it connects. Thanks.

    Describe the issue

  • Michael 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Michael, Unfortunately, this PC does not support any wall mount. Thanks

    Describe the issue

  • Jersey Bill 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Jersey Bill, Are you sure that you have the correct model code. Please call our I.T. support line on 03307267864 who will have the full correct specs list for this model. Thanks

    Describe the issue

  • Linda 1 years ago

    External hard drive identify the content but will not open goes extremely slow it is a brand new computer

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Linda, Due to the nature of your query we recommend you contact technical support on 0330 726 7864 who can talk you through troubleshooting this issue. Thanks.

    Describe the issue

  •  1 years ago

    DP700A3D-A06 Deasktop PC I want to adjust the the camera angle but the buttons via skype are greyed out

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, During boot up press F4 to access recovery console - Choose Restore then Basic Restore. Thanks.

    Describe the issue

  •  1 years ago

    The touch screen sometimes records numerous phantom touches - these occur at different places, but when they occur it seems to be a constant - the UI affect of a touch (small circle) can be seen even though no one is near the screen. Sometimes there are numerous phantom touches on different parts of the screen, and once there was a phantom drag. Any ideas, or is it back to the shop?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please contact our I.T. Support line on 03307267864 for full troubleshooting with this issue. Thanks.

    Describe the issue

  •  1 years ago

    I am having trouble printing web pages. I have been advised to disable all add-ons in IE10 to allow printing. This works but every time I reboot the computer the problem recurs. How can I fix this permanently? Also I am unable to send pages or links by email as these options are greyed out in IE10. Any help would be gratefully received.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, For support on internet explorer I would suggest contacting Microsoft or visiting Microsoft's online forums where you may be able to get resolution to this problem. Thanks.

    Describe the issue

  •  1 years ago

    I'd like to know how important this function is and if yes, how do I fix it.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We would suggest that you uninstall Support centre and reinstall it from the product support page. Uninstalling it completely, will not impact your pc. Thanks

    Describe the issue

  •  1 years ago

    I have rebooted but start up very slow and reluctant.When connected I am getting difficulty connecting to any of my browsers

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    HI, Please press F4 on bootup and do a software restore using the recovery console to fix this issue. Thanks.

    Describe the issue

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