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Downloads & ManualsExpand

User Manual

10.2 MB, pdf, ENGLISH

2 Feb, 2013

Other Manuals

Software

  • Samsung RAW Converter(-)

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter(-)

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Upgrade File

    All OS, 4.57 MB, zip, MULTI LANGUAGE

    Version : 1.32

    13 Dec, 2012 tooltipbox

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    1. Title
    This is the latest firmware for NX5 camera version of 1.32
    2. Applicable Model
    NX5
    3. Carrier or Corporate Customer
    Open market
    4. Description

    [ Improved items of 01.32 ]
    1. Compatibility with lens 45mm
    2. Improve AF error when closing aperture.

    [ Improved items of 01.31 ]
    1.For New Lens Line-up, 60mm F2.8 Macro & 85mm F1.4
    Users, who using Samsung New Lens 60mm & 85mm, are required to upgrade the camera body firmware
    (ver 1.31 or later)

    [ Improved items of 1.30 ]
    1. Add panorama function inside the Scene mode.
    2. Compatible with 18-55(II), 50-200(II) 18-200 mm i-function lens (Add OIS menu)
    3. Improved Movie clip algorithm, AF function improved at low contrast.
    4. Changed defalt setting of movie clip AF mode: CAF
    5. Fixed Russian language (Typographical error)
    Upgrade guide

    All OS, 0.37 MB, pdf, ENGLISH

    Version : Upgrade Guide

    19 Oct, 2011 tooltipbox

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    This is firmware upgrade guide (1.31)
    Upgrade File

    All OS, 4.51 MB, zip, MULTI LANGUAGE

    Version : 1.15

    7 Oct, 2011

    Lens upgrade Guide

    All OS, 1.13 MB, pdf, MULTI LANGUAGE

    Version : Lens Upgrade Guide

    21 Apr, 2011 tooltipbox

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    Samsung NX Lens firmware upgrade Guide.

    -. Improvement
    1) Change the sense of rotation for MF Ring. (Opposite position)
    2) Reduce the Current consumption when lens operated.
    3) Improved infinity AF (Auto Focus) accuracy at fireworks mode.

    -. Version information and available lens.
    1) 18-55mm (v1.20)
    2) 18-55mm_iFn (v1.10)
    3) 20-50mm (v1.10)
    4) 20mm (v1.10)
    5) 30mm (v1.20)
    6) 50-200mm (v1.20)
    7) 50-200mm_iFn (v1.10)

  • Lens Upgrade File

    All OS, 0.16 MB, zip, MULTI LANGUAGE

    Version : Lens Firmware

    21 Apr, 2011 tooltipbox

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    This is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 30mm v1.22 (02.Feb, 2013)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    2. 85mm v1.10 (25.June, 2012)
    - Back focusing problem of small aperture is fixed.

    3. 18-55mm (v1.20), 18-55mm_iFn (v1.10), 20-50mm (v1.10), 20mm (v1.10), 50-200mm (v1.20), 50-200mm_iFn (v1.10) (12.April, 2011)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF (Auto Focus) accuracy at fireworks mode.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Settings 3 -> Firmware Update

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setting 3 -> Firmware Update -> Lens Firmware -> ''Yes''

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    My nx 10 standard zoom lens has split the rubber grip in 2 places, anyone know where to get replacements from?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please contact our DI team on 03307267864 for repair information. Thanks

    Describe the issue

  • martin 4 months ago

    i am having a focus problem with my NX10 camera when i use both video and pictures. can anyone help me

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi Martin, In order to check in advance whether the focus of composition is set appropriately, please use the half-shutter function. If you press the shutter halfway down, the focus and exposure will be adjusted automatically. Focus frame If green, take the picture by pressing the [Shutter]. If red, either change the composition or adjust the focus again since the focus is not correctly set. Please check out this link to the user manual for more information http://www.samsung.com/uk/support/model/EV-NX10ZZBABFR/ Hope this helps.

    Describe the issue

  • Rachelists 3 years ago

    I just wanted to know a bit about the optical zoom on this camera, and how the 18-55 mm OIS lens change the picture. I am going to a concert and i am wanting to get a good camera for taking photos from quite a distance

    Describe the issue

    Answers

  • bigman 3 years ago

    Describe the issue

    Answers

  • jazzmazz 3 years ago

    I purchased the Samsung NX10 in May 2011, and have Windows 7 installed on my laptop. The disc indicates use for Windows 2000/XP/Vista. Can I use the disc, or have Samsung issued an update since original release in 2010?

    Describe the issue

    Answers

  • Lyneth 1 years ago

    Sort of an annoying problem. I saw a lot of complaint about this issue but couldn't find a fix solution. Everytime after the battery was charge or after re-insert the memory card. Any firmware update? I bought it since Sep 2010. Overall, I really love this camera. I bring it with me almost every occasion even when I was all dress up at the party. I wouldn't trade the quality of the picture with any smart phone or pocket size camera.

    Describe the issue

    Answers

  •  1 years ago

    I had Samsung Master v1.1 and I am sure I had updated it, but, I recently had to rebuild my PC and now I cannot seem to find an update for this software? Is one available and if so where can I get it?

    Describe the issue

    Answers

  • Hypno Andy 5 months ago

    I Have a Samsung X10 (NX10RHZA04/SUK) and have just done a complete fresh WinXP install. I have all drivers installed Except Network Controller. I have gone through all the files *Drivers(I thought) on the website page http://www.samsung.com/uk/support/model/NX10RHZA03/SUK but none seem to be the correct one - any help gratefully received. Many thanks

    Describe the issue

    Answers

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If you have any comments about our service and products, please write to our customer support team.
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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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