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Downloads & ManualsExpand

User Manual

1.71 MB, pdf, ENGLISH(Europe)

20 Aug, 2013

Software

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  • tptp 2 years ago

    Describe the issue

    Answers

    Samsung Customer Support 2 years ago

    Yes this is possible. You will need to download and install PC Studio onto your PC (this is available from our website)

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  • James C 2 years ago

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    Samsung Service 2 years ago

    Hi James. Please download our New PC Studio to allow this function. http://www.samsung.com/uk/support/mobilesoftwaremanual/mobilesoftwaremanual.html#policy2

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  • colinkeane66 1 months ago

    no info about GPRS given in user manual - can it be tuened off

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    Samsung E-Support 1 months ago

    Hi, Due to the nature of your query we recommend you contact our Mobile Support Team on 0330 726 7864 so that we can assist you further. Thanks.

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  • Nigel 1 years ago

    It appears that I have accidentally barred my wifes mobile number and when she calls me fron her phone my phone goes to answerphone and does not ring my phone. How do I reverse this as it is causing domestic dis harmony! Thanks

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    Samsung E-Support 1 years ago

    Hi Nigel, Can you please go to Settings > Application settings > Calls > All calls > Auto reject > Reject list, then unmark/untick the number/contact name the press 'Save'. Thanks.

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  •  1 years ago

    I receive arabic text but it is unreadable, is there a way to read it??

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    Samsung E-Support 1 years ago

    Hi, No, unfortuantely, this device does not support Arabic language. Thanks.

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  •  1 months ago

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    Samsung E-Support 1 months ago

    Hi, We recommend you contact our Mobile Support Team on 0330 726 7864 so we can talk you through this. Thanks.

    Describe the issue

  • david1 3 years ago

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  • manbitescat 2 years ago

    I wish to transfer my existing telephone directory to the Solid Extreme

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  • pete 2 years ago

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  • Simba 2 years ago

    I have about 2,500 contacts and the B2100 has space only for 1,000. Is there a way to increase them?

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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