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Downloads & ManualsExpand

User Manual

1.63 MB, pdf, ENGLISH(Europe)

13 Apr, 2013

Software

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  •  1 years ago

    When i connect the above mentioned device on my HP notebook Windows 8 x64 Kies gives me a message that GT - B2710 is not supported. How can i fix it?

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     1 years ago

    Had the SAME problem. Win7 Pro X64 with latest Kies + B2710 phone. Could not see the phone in any way. And then came the brilliant solution: Right CLICK on Kies icon - Click on "Compatibility" - Set compatibility mode to "Windows Vista SP2" BANG! Phone recognized, updated to latest firmware, uploaded my 400 contacts from Android and now it works fine but I don't need Kies anymore since I have my Contacts in my XCover 271 :)

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  •  1 years ago

    I want to synchronize with Google calender and contacts and don't know what I should write for sync server or Network profile. Do I put in www.google.com and - what?

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    Answers

    Samsung E-Support 1 years ago

    Hi, Please contact samsung norway for help with these settings. Thanks.

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  •  1 years ago

    i am unable to find the call recording function in my b2710 and more over cannot find application on net either please give suggestion urgently i need call recording function in my phone badly

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    Answers

    Samsung E-Support 1 years ago

    HI, Please visit page 29 of your user manual at the following link. http://downloadcenter.samsung.com/content/UM/201304/20130413110633531/GT-B2710_UM_EU_Eng_Rev.1.5_130205_Screen.pdf Thanks.

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  •  1 years ago

    Last night, my phone called the 999 emergency services eleven times! I got an angry police officer phoning me to tell me. How can I switch off the emergency dial feature which dials 911, 112, 0r 999, even if keypad is locked? This is driving me crazy! What sort of lock do you call that??

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    Answers

    Samsung E-Support 1 years ago

    Hi Neil, Please call our mobile support team on 03307267864 (local rate) and they will try and assist you with this issue. Thanks

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  • steven 5 months ago

    Describe the issue

    Answers

    Samsung E-support 5 months ago

    Hi Steven. I'm afraid you can't retrieve deleted files. Thanks

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  • Pam G. 5 months ago

    e.g. Hands Free Kits ??

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    Answers

    Soroush 1 months ago

    hands free and charger

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  • whitaka 5 months ago

    Hello, There is a bad echo for people talking to me whether ringing from landline or mobiles, however it sounds ok from my end, Thanks Alan

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    Answers

    Samsung E-support 5 months ago

    Hi Alan, Due to the nature of this enquiry, please contact your network provider for further assistance. Hope this helps

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  • John Doe 4 months ago

    Why is it impossible to have a privacy code on Communications, ie Facebook, IM, Twitter and Communities?

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    Answers

    Samsung E-Support 4 months ago

    Hi John, I'm afraid as this is a feature phone, we cannot guarantee that these apps will work on this device. Thank you.

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  • Mark 4 months ago

    Describe the issue

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    Samsung E-Support 4 months ago

    Hi Mark, Please check out this link to the user manual for more information on how to set the device to call divert http://downloadcenter.samsung.com/content/UM/201304/20130413110633531/GT-B2710_UM_EU_Eng_Rev.1.5_130205_Screen.pdf. hope this helps.

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  • Surender Narayanappa 4 months ago

    I purchased a Samsung GT-B2710 from Orange in 2011. This was a "pay as you go" deal. Three years on, I would like to upgrade the firmware. I as would like to remove the Orange branding in order to install my own apps. Orange or now EE is not able to help me. Thank you.

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    Answers

    Samsung E-Support 3 months ago

    Hi, Please check out this link and download the support upgrade software from our website http://www.samsung.com/uk/support/model/GT-B2710IKAXSK. Hope this helps.

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Samsung Electronics Customer Support Centre

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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