• Useful Software

    Samsung SMART Live Chat

    One-to-one support with one of our helpful advisors for smartphones, tablets & wearables.

    Read More

    Samsung Galaxy Live ChatSamsung Galaxy Live Chat
  • Useful Software

    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

    Read More

    Samsung Kies
  • Useful Software

    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

    Read More

    S Note
  • Useful Software

    Find my Mobile

    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

    Read More

    Find my Mobile

Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

0.59 MB, pdf, ENGLISH

31 May, 2010

Other Manuals

  • User Manual

    0.54 MB, pdf, ENGLISH(Orange)

    30 May, 2011

Software

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • BerylJ 4 years ago

    Describe the issue

    Answers

    linda 3 years ago

    if u go in 2 settings on your phone then go on 2 profile go on 2 normal go down 2 the call bit then cleck on it then change it ok

    Describe the issue

    TheBoyWhoLovesTech 3 years ago

    Put the phone on silent mode

    Describe the issue

    RedTed 3 years ago

    BerylJ You need to go Menu->Profiles->options->edit->Volume->Change->Alert tone(lowest option) set volume required level or off completely.

    Describe the issue

  • Winston 4 years ago

    I don't like the music it plays when receiving a call!

    Describe the issue

    Answers

    linda 3 years ago

    if u go in 2 profile then go down 2 the call town ang u can change it

    Describe the issue

    RedTed 3 years ago

    You need to find a piece of music you like on your phone in "My Files" highlight it and click 'options' then 'set as' then 'ringtone'. If there is nothing you like on the phone, try a micro SD card to transfer music between your PC and your phone.

    Describe the issue

  • 2 Answers

    How do I set up MMS

    Perkin17 9 months ago

    Model GT-E2550 - unable to send or receive pictures since changing SIM

    Describe the issue

    Answers

    Samsung E-support 9 months ago

    Hi, I would adivse that you get in contact with your network provider over this issue as they will be able to re-send you the settings for your device. If you have any further issues please contact our technical support team on 0330 7267864. Hope this helps.

    Describe the issue

    Samsung E-support 9 months ago

    Hi, I would suggest getting in contact with your network provider as they should be able to re-send you the settings for the sim card to enable picture messaging. If you have any further issues, please contact our technical support team on 0330 7267864. Hope this helps.

    Describe the issue

  • catllar 3 years ago

    Describe the issue

    Answers

    linda 3 years ago

    if put ur finger on key 1 then press the green button

    Describe the issue

  • Roxi 3 years ago

    Mobile showing voicemail icon when there is no voicemail message and it doesnt leave you the option when calling of leaving a voicemail message. Because of this fault the mobile has been in for repair and it has been returned with the same fault. I haven't even had this phone 2 months! I was then informed it was the plan I was on which didnt enable me to have voicemail. I then changed my plan and the icon is still there....Help!

    Describe the issue

    Answers

    RMOo 3 years ago

    remember you need to delete all the messages you've listened to other wise they show up as new

    Describe the issue

  • kmh1 3 years ago

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, Please try accessing the mobile version of the site rather the the web version as the web version is a lot bigger and may not be accessible on the handset.

    Describe the issue

  • Jennette 3 years ago

    The phone has 4 choices of Message alert tone, can a downloaded music file be used as a Message Alert? (in the same way as a downloaded music file can be used as a Call Alert)

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi Jennette, Unfortunately this cannot be done with this model of phone.

    Describe the issue

  • Bruce655 3 years ago

    Phone is a GT-E2550

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, please contact your current Network Provider. They will be able to unlock the phone, but they may charge a fee for this.

    Describe the issue

  • xheinrichx 3 years ago

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, please check with your Network Operator to ensure that there is not a privacy block on your number. You can also check with our mobile team on 0330 72 67 864 (option 3) to discuss this issue if your Network Operator advises you that there is no block on their side.

    Describe the issue

  • 1 Answers

    photos

    lainey 3 years ago

    how do i send and receive photos

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi Lainey, the sending and receiving of photos depends if you have the settings enabled from your Network Provider. Please contact them to get this service set up. Once this has been set up then simply take a picture and select ''Send Via'' and then select ''Multimedia'' to send by text, or ''Bluetooth'' to send by obviously by bluetooth. Once again when you are set up, the pictures sent to you via Multimedia will conme through automatically.

    Describe the issue

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close