Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

Quick Guide

0.32 MB, pdf, ENGLISH(Orange)

4 Jun, 2011

Other Manuals

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

    SAMSUNG Kies (Mac),PC Sync

    Mac OS 10.5 ~ 10.7, 27.94 MB, dmg, MULTI LANGUAGE

    Version : 2.0.0.13023_10_1

    25 Feb, 2013

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • jrrl 2 years ago

    Describe the issue

    Answers

    mnyasin 1 months ago

    my mobile Samsung galaxy s GT-19000, but its camera result not bright fade not bright who to resolve this

    Describe the issue

    Kenny 2 years ago

    If you take the back off of the phone you'll see it's just above the battery.

    Describe the issue

  • Yvonne 2 years ago

    How to set up voice mail. And to personalize my phone with my own name and remove previous owners mame

    Describe the issue

    Answers

    Samsung Service 2 years ago

    We would suggest performing a factory data reset on the device: Applications - Settings - Privacy - Factory data reset. You will then be able to setup the phone with your information.

    Describe the issue

  • leeds 2 years ago

    it then says android and the phone stops working

    Describe the issue

    Answers

    Samsung Service 2 years ago

    Could be a rouge application. Can you please back up all data and perform a reset on the item. Applications - Settings - Privacy - Factory data reset. Hope this works for you. Any further problems, please contact our team who will be more than happy to assist - 0330 726 7864.

    Describe the issue

  • Bert 2 years ago

    Describe the issue

    Answers

    Samsung Service 2 years ago

    Hi Bert. We can confirm that this device is indeed support the PBAP protocal.

    Describe the issue

  • Nargis 1 years ago

    Cant see print options n transfer data

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Nargis, You can transfer data through Samsung KIES and for printing you would use Samsung mobile print app. Thanks.

    Describe the issue

  • sue16 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, Your phone may need a factory reset as this could be a firmware glitch. Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone. Thanks.

    Describe the issue

  • 1 Answers

    Micro sdhc?

    iael18 3 years ago

    Can i use micro sdhc in the galaxy? or just micro sd?

    Describe the issue

    Answers

    bogiboss 3 years ago

    Hi, Yes you can, SDHC is always better! Best try Class 10! I have Micro SDHC 16GB class 10, no problems with it!

    Describe the issue

  • mapmanning 2 years ago

    Describe the issue

    Answers

    Samsung Customer Support 2 years ago

    Hi there. With the technology the screen uses, you must make direct contact with your finger-a stylus will not work.

    Describe the issue

  •  1 years ago

    can't seem to find the option to turn off the little tone/tune/music that accompanies the screen when you turn on the phone

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anonymous, This is an embedded sound so there is no way to turn it off. Thanks.

    Describe the issue

  •  1 years ago

    As of today callers cannot hear me unless I put them on loud speaker. I have a galaxy s4 and had it for about a month now. Any suggestions!?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anonymous, I would suggest backing up your handset via Samsung KIES and performing a factory data reset. Thanks.

    Describe the issue

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close