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Quick Guide

0.32 MB, pdf, ENGLISH(Orange)

4 Jun, 2011

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  • Yvonne 2 years ago

    How to set up voice mail. And to personalize my phone with my own name and remove previous owners mame

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    Answers

    Samsung Service 2 years ago

    We would suggest performing a factory data reset on the device: Applications - Settings - Privacy - Factory data reset. You will then be able to setup the phone with your information.

    Describe the issue

  • leeds 2 years ago

    it then says android and the phone stops working

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    Answers

    Samsung Service 2 years ago

    Could be a rouge application. Can you please back up all data and perform a reset on the item. Applications - Settings - Privacy - Factory data reset. Hope this works for you. Any further problems, please contact our team who will be more than happy to assist - 0330 726 7864.

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  • Bert 2 years ago

    Describe the issue

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    Samsung Service 2 years ago

    Hi Bert. We can confirm that this device is indeed support the PBAP protocal.

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  • Nargis 1 years ago

    Cant see print options n transfer data

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    Answers

    Samsung E-Support 1 years ago

    Hi Nargis, You can transfer data through Samsung KIES and for printing you would use Samsung mobile print app. Thanks.

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  • Nathan 1 years ago

    on my phone it says mobile network state disconnected and i cant recieve or do messages and calls please help

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    Answers

    Samsung E-Support 1 years ago

    Hi Nathan, Can you try removing the SIM then inserting it again. If this does not resolve the issue then we would recommend that you contact your network provider as your settings may need to be adjusted. Thanks

    Describe the issue

  • sue16 9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, Your phone may need a factory reset as this could be a firmware glitch. Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone. Thanks.

    Describe the issue

  • ATIN 8 months ago

    HI, I HAVE GALAXY S PHONE, THE PROBLEM I AM FACING IS THAT IT HANGS A LOT AND TURNS OFF ON ITS OWN. HAVE TRIED TO RESET IT SO MANY TIMES BUT IT STILL HANGS. IT RUNS ON ANDRIOD GINGERBREAD. THE LAST THING I WOULD LIKE TO DO IS TO DOWNGRADE IT BACK TO FROYO, BUT I DONT KNOW HOW ? THANKS

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    Answers

    Samsung E-Support 8 months ago

    Hi ATIN, Due to the nature of the troubleshooting required in order to resolve the issues which you are currently experiencing we would recommend that you contact our Technical Support Team for further assistance on 0330 7267964. Thanks

    Describe the issue

  • robbo 2 years ago

    Describe the issue

    Answers

    Redactant 2 years ago

    Using a Windows PC, I connected via USB lead & just copied using Windows Explorer. I have also copied to an SD card and connected that to an SD card reader on my PC. This second option will work with a Mac etc.

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  • chippie 2 years ago

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    Samsung Service 2 years ago

    Hi there. We can confirm that yes, you can upgrade the Galaxy S to 2.3. Connect your handset to KIES and select 'Update Firmware'.

    Describe the issue

  • 1 Answers

    Micro sdhc?

    iael18 3 years ago

    Can i use micro sdhc in the galaxy? or just micro sd?

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    Answers

    bogiboss 3 years ago

    Hi, Yes you can, SDHC is always better! Best try Class 10! I have Micro SDHC 16GB class 10, no problems with it!

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If you have any comments about our service and products, please write to our customer support team.
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OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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