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    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

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    Samsung KiesSamsung Kies
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    Support Upgrade

    An easy way to upgrade to the latest software available for your mobile phone, and enjoy improved functionality and other enhancements.

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    Support Upgrade
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    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

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    Find my Mobile

    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

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Downloads & ManualsExpand

User Manual

8.33 MB, pdf, ENGLISH(Europe)

19 Dec, 2012

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

    SAMSUNG Kies (Mac),PC Sync

    Mac OS 10.5 ~ 10.7, 27.94 MB, dmg, MULTI LANGUAGE

    Version : 2.0.0.13023_10_1

    25 Feb, 2013

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  • Michelle 2 years ago

    Describe the issue

    Answers

    Spanner 2 years ago

    The main reason would be to fit a data capable SIM card and surf the web, download apps, email and communicate like any other smart phone - no reliance on using wifi for your connectivity (although you can do that as well) - It also allows you to make regular telephone calls if you have a voice capable SIM rather than just a data only SIM card. You'll need and earphone otherwise the recipient's voice is heard via the loudspeakers (so anyone nearby can hear incoming call conversations)

    Describe the issue

    Toseef 2 years ago

    3g means you become mobile..i.e. you can put a sim card into it and use the internet on the go..

    Describe the issue

  •  1 years ago

    I read somewhere that Samsung Galaxy Tab 2 10.1 has now been provided upgrade to android 4.1 Jelly bean. Can you please advise how to upgrade my device?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Jellybean is in process of being rolled out and we cannot advise on a more specific time frames for availability of the update. Please try connecting your device to Samsung Kies software to check for updates: http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, The 2 devices can be synced via bluetooth to send files to each other yes. Thanks.

    Describe the issue

  •  1 years ago

    error message about server

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Can you please advise where you are attempting to download movies from? Thanks.

    Describe the issue

  •  1 years ago

    I can't change nothing on my tab! When I start reset my tab nothing is happen. My tab is hanging, that's mean that I can use the Internet without a problem but I can't make any changes to my tab! When I try to change the time the tab switch off by them self. When I try to install a up the tab switch off, when I try to change my wallpaper the tab switch off. When I try to reset it nothing happen! What can I do? My tab is like frozen but I can still use all application just I can't change them!

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please contact our Mobile Support team on 0330 7267864 to allow us to take some further details from you. Thanks.

    Describe the issue

  • Garage Bartletts 1 years ago

    i have a smart andriod phone and i receive messages for my business . can i then send them on to a work college that has the samsung galaxy tab 2.. THE IPAD has a celullar option (which you pay for)does the tablet have the same thing??

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Garage Bartletts, There may be third party applications which will allow this feature however we cannot recommend one to you in particular. You can download third party applications from the Playstore. Thanks.

    Describe the issue

  •  1 years ago

    It won't even let me do a factory reset. I either get an OS download offer or pictures of the battery charging, dependent upon whether or not the power cable is connected.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, It sounds like your tablet may have to be inspected by one of our Samsung engineers. To arrange this please give our Galaxy team a call on 0330 726 7864. Thanks

    Describe the issue

  •  10 months ago

    Looking for updates my version is 4.0.4

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, This will depend what network your tablet is on. You can check for firmware updates available for your device through our Kies program which you can download from our website, or from the link provided: http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP Thanks

    Describe the issue

  • 1 Answers

    update GT-P5100

    roytom 9 months ago

    I want an update for my UK GT-P5100

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, You can check for updates by going to settings, about device and software update. Alternatively you can connect your Tab to Samsung Kies and see if there is an update available there. Thanks.

    Describe the issue

  • Frustrated 8 months ago

    I keep being told that I am unable to move apps etc to the SD card

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, Please find more information regarding this on the following link; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=1027635&cdsite=uk&status= Thanks

    Describe the issue

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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