Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

1.32 MB, pdf, ENGLISH(Europe)

13 Apr, 2013

Software

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Spanner 3 years ago

    Does the phone feel quite heavy or quite light?

    Describe the issue

    Answers

    s/\msung 2 years ago

    its quite light its not heavy.

    Describe the issue

    clivusdel 3 years ago

    about average for a good sized phone, not too light, not too heavy.

    Describe the issue

    Craw 3 years ago

    It's quite light.

    Describe the issue

  • sandy 3 years ago

    Like that of Iphone, and blackberry.

    Describe the issue

    Answers

    Phone addict 101 2 years ago

    Yes it does, if you got to, menu-messages then to conversations then you can see the conversations you have had and carry them on, while your on it x

    Describe the issue

    eeee 3 years ago

    no but if you go onto your messages and then conversation, you can see them all there but you cant view them while youre typing

    Describe the issue

  • vulcan 3 years ago

    I'm really looking forward to buying this phone, but i have to know if this can provide me with the threaded messaging that i need. thanks

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, Yes, this was part of the design specification so will be included.

    Describe the issue

    arcid63 3 years ago

    It has sort of a threading messages app, which I rarely use as I'm not too good on chatting (maybe I'm too old for that ;-))). Please go to: Messages - Conversations - Options - Go to message composer.

    Describe the issue

  • Nitin 3 years ago

    Describe the issue

    Answers

    arcid63 3 years ago

    Yes you can. Please follows this path: images - open - scroll the list and choose the pic - view - view (again) - now touch the track pad to the right for viewing the next photo, to the left for the previous one. Ciao.

    Describe the issue

    Sridhar 3 years ago

    Yes, use the optical track pad. (slowly slide to the right)

    Describe the issue

  • luckeR 1 months ago

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi. I recommend trying the troubleshoot connection option on Samsung Kies. Ensure that you are operating on Samsung Kies and not Kies 3. To perform the “troubleshooting connection” please follow the steps below. 1. Disconnect the device from the computer and launch Samsung Kies. 2. Click "Troubleshoot connection error". You can also access this under “Tools”. (Please make sure your device is disconnected from Samsung Kies and click Start to run the troubleshooting process.) 3. Kies is now initializing the connection. (The time of completion will vary depending on your computers performance.) 4. Click complete and connect your device to the computer. 5. Follow the instructions on page 53 of the user manual provided in the link below to connect to Kies. http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf If you are connecting your device to the computer without Samsung Kies then please try these steps: 1. Remove all previously installed Samsung software or drivers. 2. Connect your device to the computer. 3. Allow the computer to detect the device and install the drivers. If the above steps haven’t rectified the problem try the process again, however using a different USB port on the computer. Also if possible, try the process with a new USB cable. I hope this helps.

    Describe the issue

    Samsung E-Support 1 months ago

    Hi, Once, you have connected your device to the PC using the USB cable, in Menu mode, select Settings → PC connections → Samsung Kies. If this does not work, connect to a mass storage device. Reconnect your device to the computer using the USB cable and in Menu mode, select Settings → PC connections → Mass storage. When connected, a pop-up window will appear on the PC. Open the folder to view files and then copy files from the PC to the memory card or devices internal memory. Hope this helps.

    Describe the issue

  • katie 3 years ago

    do you have to pay for the wi-fi if you dont have credit.

    Describe the issue

    Answers

    aggett 3 years ago

    it depends on the network

    Describe the issue

    Smiley12 3 years ago

    I don't have to pay for the wi-fi on my ch@t335. but i don't know if the make will make any difference!

    Describe the issue

  • bluetulip 3 years ago

    Hi. Where do I find the mac address for the samsung ch@t 335? I need the mac address to connect to my wireless :(

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, The Mac Address is registered in the "About Phone" section of the phone which can be found in settings.

    Describe the issue

    slimjim 3 years ago

    hopefully you figured it out already... go to apps 0 Wi-fi select options 5 details scroll down Device MAC' at the bottom

    Describe the issue

  • newbie 3 years ago

    Hi, Is there a setting to continue reminding you you have a new unread text or missed call on this phone? Thanks

    Describe the issue

    Answers

    arcid63 3 years ago

    I don't know how to set it for the missed calls yet, but I can give you some directions for the unread text messages part. Please follow this path: Messages - Settings - General settings - Alert Repetition - now tick one of the 4 options. Hope it helps. ciao

    Describe the issue

  • 1 Answers

    Ebooks

    MacGubligan 3 years ago

    Is there an ebook reader on the phone?

    Describe the issue

    Answers

    arcid63 3 years ago

    No, there's no e-book app in Ch@t335, I'm afraid. The only thing you can do is bookmark the wap pages of sites offering full book reading for free, i.e. movly. Speaking of apps, the phone features a very nice and updated dictionary , which you hardly find in other mobiles or smartphones, nowadays. Please go to Apps - Dictionary and simply type the word you're looking for. Ciao PS: the pic was taken with my Ch@t335 in Camargue, FR, last July.

    Describe the issue

  • Disgruntled 3 years ago

    This phone (Chat 335) is supposed to read the following file formats - mp4, doc, pdf, txt, xls. You can transfer these files to the phone or the sim card and read them from your PC, but the phone just won't handle the files. Is anyone else having trouble with this? It's one of the reasons I bought the phone. Firmware is up to date, and I've tried a multiple sd cards. Have I been sold a pup or has my quarter century in IT been totally wasted?

    Describe the issue

    Answers

    Samsung customer service 3 years ago

    Hi, Please call our technical team on 03307267864 and choose option 3 and option 1. We require further details from you to solve the issue.

    Describe the issue

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close