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Downloads & ManualsExpand

User Manual

1.32 MB, pdf, ENGLISH(Europe)

13 Apr, 2013

Software

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  •  8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, If you have forgotten your phone password you will have to call out technical support team on 0330 7267864 or visit your local service center. You can check the location of your nearest Samsung service center by following the link below: http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION Thanks

    Describe the issue

  •  8 months ago

    I would like to give this to one of my kids and they do not have data plans but the house has wifi. Can it be set up to just use the wifi for all social networking.

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, Yes you can do this, although you will have to contact the network provider and have the data removed from your plan. Thanks.

    Describe the issue

  •  8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, This is an option with your network provider, you will need to contact them. Thanks.

    Describe the issue

  • sreeves 4 months ago

    I know that pressing alt will restore the screen but having to do this all the time renders the phone pretty useless

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, It is most likely a minor software confliction that is causing this issue to occur. These minor software issues can easily be resolved by performing a factory reset on your device. You can perform a factory reset on your device by navigating to the following menu: Settings > Backup and reset > Factory data reset Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having. If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 7267864. Thanks

    Describe the issue

  •  10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Go to Settings> Wireless and Networks > scroll to Mobile Network > un-check "use packet data". Thanks.

    Describe the issue

  • zozo .m. 2 months ago

    Describe the issue

    Answers

    Samsung E-support 2 months ago

    Hi, Due to the nature of this enquiry, please call the Galaxy team on 0330 726 7864 for further information. Thanks

    Describe the issue

  • Bentley Ben 2 years ago

    Describe the issue

    Answers

     1 years ago

    From the main screen, press the inner left button. This will take you to main menu. Go to Ayarlar and select with left button. Scroll to telefon *number 4*, select with left button, and then select dil *number 1* Select English.

    Describe the issue

  •  2 years ago

    cant get on twitter my phone turns off

    Describe the issue

    Answers

  •  2 years ago

    For some strange reason my GT S3350 does not allow you to get more ring time before the auto answer kicks in. Can this be solved.

    Describe the issue

    Answers

  •  1 years ago

    when the call me on my samsung GT-S3350 the phone got off

    Describe the issue

    Answers

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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