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Downloads & ManualsExpand

User Manual

1.32 MB, pdf, ENGLISH(Europe)

13 Apr, 2013

Software

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  • luckeR 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi. I recommend trying the troubleshoot connection option on Samsung Kies. Ensure that you are operating on Samsung Kies and not Kies 3. To perform the “troubleshooting connection” please follow the steps below. 1. Disconnect the device from the computer and launch Samsung Kies. 2. Click "Troubleshoot connection error". You can also access this under “Tools”. (Please make sure your device is disconnected from Samsung Kies and click Start to run the troubleshooting process.) 3. Kies is now initializing the connection. (The time of completion will vary depending on your computers performance.) 4. Click complete and connect your device to the computer. 5. Follow the instructions on page 53 of the user manual provided in the link below to connect to Kies. http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf If you are connecting your device to the computer without Samsung Kies then please try these steps: 1. Remove all previously installed Samsung software or drivers. 2. Connect your device to the computer. 3. Allow the computer to detect the device and install the drivers. If the above steps haven’t rectified the problem try the process again, however using a different USB port on the computer. Also if possible, try the process with a new USB cable. I hope this helps.

    Describe the issue

    Samsung E-Support 5 months ago

    Hi, Once, you have connected your device to the PC using the USB cable, in Menu mode, select Settings → PC connections → Samsung Kies. If this does not work, connect to a mass storage device. Reconnect your device to the computer using the USB cable and in Menu mode, select Settings → PC connections → Mass storage. When connected, a pop-up window will appear on the PC. Open the folder to view files and then copy files from the PC to the memory card or devices internal memory. Hope this helps.

    Describe the issue

  • Bentley Ben 2 years ago

    Describe the issue

    Answers

     2 years ago

    From the main screen, press the inner left button. This will take you to main menu. Go to Ayarlar and select with left button. Scroll to telefon *number 4*, select with left button, and then select dil *number 1* Select English.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Go to Settings> Wireless and Networks > scroll to Mobile Network > un-check "use packet data". Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, This is an option with your network provider, you will need to contact them. Thanks.

    Describe the issue

  •  1 years ago

    I would like to give this to one of my kids and they do not have data plans but the house has wifi. Can it be set up to just use the wifi for all social networking.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Yes you can do this, although you will have to contact the network provider and have the data removed from your plan. Thanks.

    Describe the issue

  • sreeves 9 months ago

    I know that pressing alt will restore the screen but having to do this all the time renders the phone pretty useless

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, It is most likely a minor software confliction that is causing this issue to occur. These minor software issues can easily be resolved by performing a factory reset on your device. You can perform a factory reset on your device by navigating to the following menu: Settings > Backup and reset > Factory data reset Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having. If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 7267864. Thanks

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  • zozo .m. 7 months ago

    Describe the issue

    Answers

    Samsung E-support 7 months ago

    Hi, Due to the nature of this enquiry, please call the Galaxy team on 0330 726 7864 for further information. Thanks

    Describe the issue

  • rogerthedodger 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, I'm afraid that you cannot remove or hide pre-installed applications on this device. Thank you.

    Describe the issue

  • bobd007 4 months ago

    Please send me full proceedure for setting up mms and e-mail

    Describe the issue

    Answers

    Samsung Support 4 months ago

    Hi, Please check out this link for the manual (page 30-31) on how to do this http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf. Hope this helps.

    Describe the issue

  • Richard 4 months ago

    NPC studio software in great. Will this work with S3350. Thanks.

    Describe the issue

    Answers

    Samsung Support 4 months ago

    Hi. I'm afraid that the GT-S3350 is not compatible with the New PC Studio software. New PC Studio only supports a limited number of devices. However, the GT-S3350 can be connected via Samsung Kies. Please see page 53 onwards of the user manual for a step by step guide on how to do this. http://downloadcenter.samsung.com/content/UM/201304/20130413103940656/GT-S3350_UM_Open_EU_Eng_Rev.1.3_130205_Screen.pdf I hope this helps.

    Describe the issue

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