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User Manual

1.7 MB, pdf, ENGLISH

9 Mar, 2013

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  • Threaders 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Threaders, These are 3rd party apps and you would need to gontact the providers to see if they support this phone. Thanks.

    Describe the issue

  • A Visitor 1 years ago

    I'm having problems with my WIfi connection, everytime I try to connect to a Wifi hotspot it always has errors. And if ever I succeed in connecting it will only stay connected for a minute or two. I've tried to fix settings in my phone but it's still the same.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please backup your phone using Samsung KIES then factory reset it to correct this issue. Thanks.

    Describe the issue

  • Questioner 1 years ago

    The samsung chat 335 has an "alt lock" key which would make it easier for me to type numbers etc but does not have wireless connectivity like the chat 357 according to your specs.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Questioner, There is an ALT button on your hard buttons on the bottom right hand side of your phone. Thanks.

    Describe the issue

  • Lucy 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    HI Lucy, There is no expected lifetime for this product. Thanks.

    Describe the issue

  • Sharon 9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, No they are two different handsets with separate functions and features. Thanks.

    Describe the issue

  • adder 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi, Unfortunately this phone will not be able to download this app. It has Bluetooth but only has 2G. Thanks.

    Describe the issue

  •  11 months ago

    Will the Ch@t 357 work in the USA if it was purchased in the UK?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Richard, This will entirely depend on the frequencies and bands used by the networks in the region you go to. Thanks.

    Describe the issue

  •  11 months ago

    I accidently put a friends sms's onto my blocked list by address, so now all their sms goes to the spambox. I have tried everything I can think of to reverse this but cannot, even the manual says nothing about the blocked list

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, Please call our mobile support team on 03307267864 local rate for support and troubleshooting. Thanks.

    Describe the issue

  •  10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, You can change this length of time by following the steps provided, settings > backlight > and then choosing the length og time best suited to you. Thanks.

    Describe the issue

  •  9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, This sounds like a network provider issue. Please contact you mobile service provider for support. Thanks.

    Describe the issue

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
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