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Downloads & ManualsExpand

User Manual

4.26 MB, pdf, ENGLISH

14 Dec, 2010

Software

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  • Dog_crazy 3 years ago

    So that it is a full keyboard, like on a computer.

    Describe the issue

    Answers

    Chuck 1 years ago

    Not when texting but when browsing the internet you can. I have had this phone for two years. There is no qwerty keypad when you turn it sideways. Hope this helps

    Describe the issue

    steve 3 years ago

    you can but it needs re-flashing first

    Describe the issue

    jamtholee 3 years ago

    No, well yes - but it just does the standard keyboard (abc, def, ghi etc) rather than a full QWERTY keyboard, so turning it sideways just makes texting a lot harder

    Describe the issue

    mikez 3 years ago

    Yes there is a full keyboard wen you turn the phone on its side i have the phone

    Describe the issue

  • Alton_Etive 2 years ago

    my internet access on my monte is limited and i dont know why and i cant figure out how to change them, please help

    Describe the issue

    Answers

    Kinell 2 years ago

    You need to contact your call provider

    Describe the issue

  • phonedope 2 years ago

    1 dial 121 to get messages but i get message to set up voice mail. I need to get keypad up but nothing happens when I press screen, screen then locks but when I press unlock it disconnects me from call.

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    Answers

    Chuck 1 years ago

    Firstly, when you call what should happen is this: when the call is answered your screen should lock. Hold down the lock button until it unlocks then press keypad - if it does not do this then I suggest you contact the shop you bought the phone from. I dial a different number - check it's the correct number by going into your phone book and checking the 'Voicemail' contact - it should tell you there. If this does not work try the above (contacting ...)

    Describe the issue

  • Maitran 2 years ago

    im going on holiday to the US and want to use my phone and was wondering if the phone works in the USA?

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    Answers

    Samsung Service 2 years ago

    We can confirm that this device is indeed quadband, please ensure compatibility with your network operator in America, as they will need to offer support for the device.

    Describe the issue

  • Taka 2 years ago

    Do you have any application or software for writing Japanese language in SMS by GT-S5620?

    Describe the issue

    Answers

    Samsung Service 2 years ago

    Unfortunately we know of no applications which will allow Japanese Input on this device. The only thing we could recommend, would be to purchase a Japanese handset.

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  •  9 months ago

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    Answers

    Samsung E-Support 9 months ago

    Hi Shirley, There is no way to recover deleted images. Thanks.

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  • simplepintu 1 years ago

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    Answers

    Samsung E-Support 1 years ago

    Hi Simplepintu, A mini-Sim is required for the Samsung Monte device. Thanks.

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  •  11 months ago

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    Samsung E-Support 11 months ago

    Hi Mandy, All information regarding your tones on your phone are locates on page 27 of your user manual at the link provided. http://downloadcenter.samsung.com/content/UM/201011/20101126093514082/GT-S5620_UM_EU_Eng_Rev.1.4_101118.pdf Thanks.

    Describe the issue

  •  11 months ago

    i am not able to use my phone book,messages,my files etc as a password was put to them and i forgot it .please help me its reallyyyyyyyyyyyy very importannt and urgent.

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, I hope the information below is useful. troubleshooting If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional. When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes: Code Try this to solve the problem: Password When the phone lock feature is enabled, you must enter the password you set for the phone. PIN When using the phone for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the PIN lock menu. PUK Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2 When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider Thanks.

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  • daniel 2 years ago

    Describe the issue

    Answers

    sonson 2 years ago

    i am having the same problem i was told by one of the phone shops that if you update the phones software and firmware it should sort it out but i cant get it to update

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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