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Downloads & ManualsExpand

CE DoC

0.11 MB, pdf, ENGLISH

5 Jun, 2014

Other Manuals

  • CE DoC

    0.11 MB, pdf, ENGLISH

    5 Jun, 2014

    User Manual

    2.36 MB, pdf, ENGLISH

    21 Feb, 2014

    User Manual

    0.01MB, pdf, ENGLISH, FRENCH, GERMAN, ITALIAN

    18 Feb, 2014

tech specs

Dimension of HW-H355/XU

General Feature

  • Total Power
    120W
  • Number of Channel
    2.1Ch

Decoding Format

  • AAC
    Yes
  • MP3
    Yes
  • WAV
    Yes
  • AALC
    No
  • WMA
    Yes
  • OGG
    Yes
  • FLAC
    Yes

SHOW MORE SPECSExpand

Audio Feature

  • Dolby Digital
    Yes
  • Dolby Pro Logic II
    No
  • Dolby Pro Logic IIx
    No
  • Dolby Pro Logic IIz
    No
  • Dolby Digital EX
    No
  • Dolby Digital Plus
    No
  • Dolby True HD
    No
  • DTS
    Yes
  • DTS ES Discrete 6.1
    No
  • DTS 96/24
    No
  • DTS Neo 6
    No
  • Bluetooth HI-FI Codec
    Yes
  • 3D Sound Plus
    Yes
  • Smart Volume
    Yes
  • Number of Sound Modes (DSP)
    4
  • Lip Sync
    Yes

Video Feature

  • 3D Video Pass
    No
  • 4K Video Pass
    No
  • Deep Color & xvYCC
    No

Connectivity

  • USB Host 2.0
    Yes
  • Bluetooth
    Yes
  • TV SoundConnect
    Yes
  • ARC (Audio Return Channel)
    No
  • NFC
    No
  • Bluetooth Power On
    Yes
  • Number of Audio Input
    1
  • Number of Optical Input
    1/0
  • Number of Coaxial Input
    No

Special Feature

  • Crystal Amplifier Plus
    Yes
  • Auto Power Link
    Yes

Speaker

  • Subwoofer Power (W)
    60W
  • Speaker Type
    Closed Enclosure
  • Speaker Power (W)
    30+30
  • Subwoofer Type ( Active / Passive / Wireless, Bulit-in )
    Passive
  • Subwoofer Driver Size
    5.25"

Dimension

  • Packing Type
    One Packing
  • Net Dimension (Main Speaker) (WxHxD)
    943 x 56 x 60mm
  • Net Dimension (Sub Woofer) (WxHxD)
    285 x 300 x 155mm
  • Gross Dimension (WxHxD): One Packing
    1006 x 455 x 226mm

Weight

  • Net Weight (Main Speaker)
    1.7kg
  • Net Weight (Sub Woofer)
    3.8kg
  • Gross Weight (One Packing)
    7.8kg

Power

  • Stand-by Power Consumption (Main)
    0.45W
  • Operating Power Consumption (Main)
    23 
  • Free Voltage
    No
  • Energy Star
    Yes

Accessory

  • Remote Controller
    1
  • Optical Cable
    No
  • Audio Cable
    1
  • Wall Mount Bracket
    Yes
  • Screw
    No
  • Battery
    Yes

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Cragrat27 2 months ago

    My HW-H355 soundbar cuts out for a split second every 20 seconds or so. It seems to be more pronounced when streaming on netflix, youtube etc through my samsung UE46F6320 TV. I have tried various configurations of PCM and Dolby Digital and different connections of the soundbar to the TV, bluetooth, analogue and digital cables, but still have the same problems. Will a firmware update fix this ? If so, I cant find one on your site.

    Describe the issue

    Answers

    NeonBunny 1 months ago

    I have the same issue with my Samsung E series Smart TV and this sound bar. I have found that switching the SPDIF output on the TV from Dolby Digital to PCM resolves this for me.

    Describe the issue

    Samsung E-support 2 months ago

    Hi, Due to the nature of this enquiry, please contact our AV team fo further information on 0330 726 7864. Thanks

    Describe the issue

  • Glenn 2 weeks ago

    My HW - H355 is paired with my UE40HU6900 tv. When the tv is turned on the sound bar auto powers up via the Bluetooth but there is no sound. The sound level is set to 20. I have to press the sound bar mute button twice to get the sound. This is not right, please help.

    Describe the issue

    Answers

    Glenn Shelton 2 weeks ago

    The TV software version is 1007.5 According to the Samsung technical support the first advise was to change out the sound bar as this was probably faulty. I have done this, but still have the same fault. The second advise was to upgrade the sound bar firmware. I was told the firmware was located on the HW-H355 support page. Please provide details on how this should be carried out

    Describe the issue

    Samsung E-Support 2 weeks ago

    Hi Glenn, Is your software on your TV up to date? You can check this by; Pressing Menu> Support> Contact Samsung. Your software should be 1007.5. If you need to download this please check out this link on how to do this http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1052606. You can also reset your soundbar by; Pressing the play and pause button for 5 seconds. Hope this helps.

    Describe the issue

  • Paulc 1 weeks ago

    Samsung LED tv only 2 years old and connected with optical cable.

    Describe the issue

    Answers

    Samsung E-Support 1 weeks ago

    Hi, Have you tried altering the Audio sync option? You can do this by; Pressing the Audio Sync buttons on the remote control. Please check out this link for th manual (page 19) http://downloadcenter.samsung.com/content/UM/201402/20140221092415531/HW-H355-XU-0213-eco.pdf. You could also try using a different Optical cable. Hope this helps.

    Describe the issue

  • Mtdufy 2 months ago

    Thought I would ask before I open the box!

    Describe the issue

    Answers

  • Gabsdg 2 months ago

    Ive just bought the Samsung UE55HU8500 ULTRA 4K HD tv and im wondering whether it is Bluebooth compatible with this model soundbar.

    Describe the issue

    Answers

  • Tony 3 months ago

    How should the Sub woofer be connected.(there are no support pages on your site for this device. This is the Manufacturers description on Amazon: Give your TV sound quality to match its HD picture with the Samsung HW-H355 2.1 Channel Soundbar with Subwoofer. Add boom &amp&#59; bass to your viewing experience with the wire free supersonic sub-woofer. Obviously the Sub needs power but please dont tell me it has to plug into the sound bar itself with the short cable provided (most people like to hide the Sub) Would be grateful for clarification having bought two of these because of this claim. Thanks Tony

    Describe the issue

    Answers

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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