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Downloads & ManualsExpand

CE DoC

0.11 MB, pdf, ENGLISH

5 Jun, 2014

Other Manuals

  • CE DoC

    0.11 MB, pdf, ENGLISH

    5 Jun, 2014

    User Manual

    2.36 MB, pdf, ENGLISH

    21 Feb, 2014

    User Manual

    0.01MB, pdf, ENGLISH, FRENCH, GERMAN, ITALIAN

    18 Feb, 2014

tech specs

General Feature

  • Total Power
    120W
  • Number of Channel
    2.1Ch

Decoding Format

  • AAC
    Yes
  • MP3
    Yes
  • WAV
    Yes
  • AALC
    No
  • WMA
    Yes
  • OGG
    Yes
  • FLAC
    Yes

SHOW MORE SPECS

Audio Feature

  • Dolby Digital
    Yes
  • Dolby Pro Logic II
    No
  • Dolby Pro Logic IIx
    No
  • Dolby Pro Logic IIz
    No
  • Dolby Digital EX
    No
  • Dolby Digital Plus
    No
  • Dolby True HD
    No
  • DTS
    Yes
  • DTS ES Discrete 6.1
    No
  • DTS 96/24
    No
  • DTS Neo 6
    No
  • Bluetooth HI-FI Codec
    Yes
  • 3D Sound Plus
    Yes
  • Smart Volume
    Yes
  • Number of Sound Modes (DSP)
    4
  • Lip Sync
    Yes

Video Feature

  • 3D Video Pass
    No
  • 4K Video Pass
    No
  • Deep Color & xvYCC
    No

Connectivity

  • USB Host 2.0
    Yes
  • Bluetooth
    Yes
  • TV SoundConnect
    Yes
  • ARC (Audio Return Channel)
    No
  • NFC
    No
  • Bluetooth Power On
    Yes
  • Number of Audio Input
    1
  • Number of Optical Input
    1/0
  • Number of Coaxial Input
    No

Special Feature

  • Crystal Amplifier Plus
    Yes
  • Auto Power Link
    Yes

Speaker

  • Subwoofer Power (W)
    60W
  • Speaker Type
    Closed Enclosure
  • Speaker Power (W)
    30+30
  • Subwoofer Type ( Active / Passive / Wireless, Bulit-in )
    Passive
  • Subwoofer Driver Size
    5.25"

Dimension (W x H x D)

  • Packing Type
    One Packing
  • Net Dimension (Main Speaker) (WxHxD)
    943 x 56 x 60mm
  • Net Dimension (Sub Woofer) (WxHxD)
    285 x 300 x 155mm
  • Gross Dimension (WxHxD): One Packing
    1006 x 455 x 226mm

Weight

  • Net Weight (Main Speaker)
    1.7kg
  • Net Weight (Sub Woofer)
    3.8kg
  • Gross Weight (One Packing)
    7.8kg

Power

  • Stand-by Power Consumption (Main)
    0.45W
  • Operating Power Consumption (Main)
    23 
  • Free Voltage
    No
  • Energy Star
    Yes

Accessory

  • Remote Controller
    1
  • Optical Cable
    No
  • Audio Cable
    1
  • Wall Mount Bracket
    Yes
  • Screw
    No
  • Battery
    Yes

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Cragrat27 1 months ago

    My HW-H355 soundbar cuts out for a split second every 20 seconds or so. It seems to be more pronounced when streaming on netflix, youtube etc through my samsung UE46F6320 TV. I have tried various configurations of PCM and Dolby Digital and different connections of the soundbar to the TV, bluetooth, analogue and digital cables, but still have the same problems. Will a firmware update fix this ? If so, I cant find one on your site.

    Describe the issue

    Answers

    NeonBunny 6 days ago

    I have the same issue with my Samsung E series Smart TV and this sound bar. I have found that switching the SPDIF output on the TV from Dolby Digital to PCM resolves this for me.

    Describe the issue

    Samsung E-support 1 months ago

    Hi, Due to the nature of this enquiry, please contact our AV team fo further information on 0330 726 7864. Thanks

    Describe the issue

  • Gabsdg 1 months ago

    Ive just bought the Samsung UE55HU8500 ULTRA 4K HD tv and im wondering whether it is Bluebooth compatible with this model soundbar.

    Describe the issue

    Answers

  • Tony 2 months ago

    How should the Sub woofer be connected.(there are no support pages on your site for this device. This is the Manufacturers description on Amazon: Give your TV sound quality to match its HD picture with the Samsung HW-H355 2.1 Channel Soundbar with Subwoofer. Add boom &amp&#59; bass to your viewing experience with the wire free supersonic sub-woofer. Obviously the Sub needs power but please dont tell me it has to plug into the sound bar itself with the short cable provided (most people like to hide the Sub) Would be grateful for clarification having bought two of these because of this claim. Thanks Tony

    Describe the issue

    Answers

  • Mtdufy 4 weeks ago

    Thought I would ask before I open the box!

    Describe the issue

    Answers

Can't find what you need?

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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