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Downloads & ManualsExpand

User Manual (Windows 8)

25.32 MB, pdf, ENGLISH

27 Mar, 2013

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  • Nasos 11 months ago

    Describe the issue

    Answers

    rdbradish 9 months ago

    Touch screen is enabled out of the box, use it all the time. I had been told that some USB legacy devices get messed up on USB 3, so that would explain why the USB 2. I use it for Mice and low level stuff, but for CD's and external drive, the USB 3 is just the ticket.

    Describe the issue

  • 1 Answers

    Why

    Gavin 9 months ago

    do I get directed to a second product screen when wanting to purchase this item directly from Samsung, and when I do the option available is the earlier version with an optical drive, if I do order, which was my intention, which version will I receive? Thank You

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    Samsung E-Support 9 months ago

    Hi Gavin, You can call our sales team on 01932455714 and they will be able to help you. Thanks.

    Describe the issue

  • Hopeful Buyer 8 months ago

    There is no option for me to buy this laptop directly from Samsung.

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    Answers

    Samsung E-Support 8 months ago

    Hi, I would suggest browsing retailers in the UK online and you may be able to find one who will over international shipping on this model. Thanks.

    Describe the issue

  • Peter 8 months ago

    Describe the issue

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    Samsung E-Support 7 months ago

    Hey Peter, I would recommend contacting our sales team with regards to this query. Our sales team can be reached on 019 324 55714. Thanks.

    Describe the issue

  • Josh 7 months ago

    Describe the issue

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    Samsung E-Support 7 months ago

    Hi Josh, You could try here http://www.johnlewis.com/samsung-np770z5e-s01-laptop-intel-core-i7-2-4ghz-8gb-ram-1tb-15-6-metal/p231820498 Thanks.

    Describe the issue

  • Sargent Harry 8 months ago

    This update has been going for about an hour and seems to be making very little progress. I know you should never interrupt a BIOS update, so I don't really know what to do for the best. The notice beforehand said that the mouse/keyboard would not function during the update, and that the computer would automatically restart when it was done. I am typing, so evidently this is not the case. This is my first Samsung laptop, and I've only had it for a day, so I'm unsure whether that scrolling black/blue bar is indicative of the update actually having started (See screenshot).

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

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Please contact our technical support centre before sending any products to the above address

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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