Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual (Windows 8)

15.02 MB, pdf, ENGLISH

27 Jun, 2014

Other Manuals

SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Dgilbert 1 years ago

    When will 256gb ssd and 8 gb mem config be released?

    Describe the issue

    Answers

    Anna30 1 years ago

    I am wondering if it is going to be released too. It seems all the laptop models on Samsung are configured only up to i5, Just do an 'all notebooks' search and you will see in the drop tab. So I am wondering if this is the case with this one too. I wish they would say when/if it will be out- i'm teetering on the edge and considering another brand just because I am not sure Samsung will do i7.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi D Gilbert, For news and information on our latest releases you can visit http://www.samsung.com/uk/news , http://www.facebook.com/samsunguk or http://www.twitter.com/samsunguk Thanks.

    Describe the issue

  • ship69 1 years ago

    Hi 3200 x 1800 is absolutely INSANE! 3200 x 1800 is a stupidly high resolution on a 13" screen. For one thing Full HD will not be able to play at 1 pixel per pixel and fill up the screen. So this will mean blurred pixels when playing Full HD (1080p). Also the text in Windows (7 & 8) will be FAR too small to read comfortably unless you increase the DPI to at least 200%, but this will break many layouts in Windows Applications and on web pages. Is it possible to buy an ATIV Book 9 with a screen with a *native* 1920x1080 resolution?

    Describe the issue

    Answers

    Anna30 1 years ago

    From what I have learnt, the 1920x1080 res - this is how it comes. The 3200 x 1800 kicks in with the update to windows 8- when it goes to windows 8.1. If you want to keep the native res it means having to stay with windows 8 and not updating it, I would think.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi ship69, Regarding your query, please be advised that there is currently no official release date for a product of this specification within the UK. As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services. You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK). Thanks.

    Describe the issue

  • achsah 1 years ago

    Does the UK retail model (NP940X3G-K01UK) ship with dual band wireless (2.4 and 5 GHz)?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Achsah, This machine has a Intel® Wireless-N 7260AN, 2 x 2 802.11a/b/g/n, for futher specs please visit http://www.samsung.com/uk/consumer/pc-peripherals/notebook-computers/ultra-portable/NP940X3G-K01UK-spec Thanks.

    Describe the issue

    achsah 1 years ago

    Having now received the laptop, I can myself confirm that it does have dual band wireless, with 5GHz band giving a superb signal to the laptop where the 2.4 GHz band was moderate at best. However, I do not know if the 5GHz band also has 'ac' capability? It's a shame if it doesn't for the sake of just a few pounds on an expensive laptop!

    Describe the issue

  • phuzer 1 years ago

    – does this mean that to fully experience Windows 8.1 it is advisable to wait to purchase the higher specification model when it arrives?

    Describe the issue

    Answers

    Anna30 1 years ago

    I think it means that right now, it is running as 1080 res, on the Windows 8. When the windows 8.1 update comes out, the 3200 res will be fully functional on this model.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Phuzer, If the hardware or video adapter of the laptop has a stated resolution of 1920x1080 max then it will not matter what OS you have the hardware will define the max resolution. Thanks.

    Describe the issue

  •  1 years ago

    Please can you tell us whether there are any plans for an Ative Book 9 Plus spec of something more like 8GB of RAM, i7 Haswell processors, and 512G SSD?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    hi, Please call our sales team on 01932455714 for more information on this product. Thanks

    Describe the issue

  • Andrey 1 years ago

    Also, when is Samsung planning to update it's entire range of ultrabooks with the Intel 4th generation processors?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hey Andrey, There is currently no official release date for within the UK. As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services. You can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK). Thanks.

    Describe the issue

  • ship69 1 years ago

    When can we buy 256GB SSD and 8GB RAM here in the UK?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hey ship69, This configuration does not have an official confirmed release date within the UK. As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services or you can stay up to date with the latest Samsung news on our official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (Twitter.com/SamsungUK). Thanks.

    Describe the issue

  • idkwia 1 years ago

    I would like to buy this but cannot find anywhere that sells it, what is the situation please?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Idkwia, Please call our sales team on 01932455714 and they may be able to help. Thanks.

    Describe the issue

  • SpecsOnly 1 years ago

    I'm definitely in the market for an ultrabook with 256SSD 8GB ram. Will there be a USA model that we can order for the Ativ Book 9 Plus that meets these specs? I would prefer to purchase Samsung but if there is no response or word I'm going to Acer Asap S7 asap.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to contact Samsung USA on http://www.samsung.com/us/support for the USA specifications. Thanks.

    Describe the issue

  • Mjrr 1 years ago

    4gb memory and 128gb ssd is standard for entry level machines, are you sure you don't have the page labelled incorrectly? Please give an actual reason for selling this 'high end' laptop with such low end specifications. I know I'm not the only person who won't be buying this machine with such low specs on essential components.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hey Mjrr, I would recommend getting in contact with our sales team who may be able to advise you on your query. Our sales team can be reached on 01932455714. Thanks.

    Describe the issue

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close