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Quick Guide

0.01MB, html, ENGLISH

9 Aug, 2005

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  • Mark 4 months ago

    The light in the freezer has a circular blue cover, how do I get this cover off?

    Describe the issue

    Answers

    Samsung E-support 4 months ago

    Hi Mark, Due to the nature of this enquiry, please contact the Home Appliance team on 0330 726 7864 for futher inforamation.

    Describe the issue

  • Gilly 1 months ago

    water is flowing into the freezer as the ice dispenser is working normally, but no water is coming out of the water dispenser.

    Describe the issue

    Answers

    Samsung Support 1 months ago

    Hi. With regards to the issue, please check the following: - Is the water line connected and the shut-off valve open? - Is the water supply line crushed? - Is the water tank frozen because the refrigerator temperature is too low? If so, select a warmer setting on the display panel. If you have checked the above and your water dispenser still isn’t working, I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it. http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  • Caroline 1 months ago

    I have a Samsung RS21DCNS fridge/freezer & If somebody could advise me of the order number for the water filter, would be really helpful, Thanks

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    Answers

    Jessica Thomas 1 months ago

    Hi Caroline, Please check out this link to purchase an external Water Filter model: HAFEX/EXP http://www.4mysamsung.co.uk/hafexexp-external-water-filter/product.pl?pid=716606&query=RS21DCNS. Hope this helps.

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  • Colette 1 weeks ago

    Its samsung American fridge freezer model ra21fcns

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    Kirsty Grayson 1 weeks ago

    Hi. Please check out page 16 of the user manual provided in the link below. http://downloadcenter.samsung.com/content/UM/200505/20050517151656187_RS21_[1].pdf This page has step by step guides on how to change the interior light. I hope this helps.

    Describe the issue

  • graham partington 1 weeks ago

    The Fridge/Freezer is model RS21DCNS, and serial # 854043CX901213R. The display control panel is not illuminated, except for the top horizontal segment, (on the final "8" number of the refrigerator temperature), which flashes. None of the buttons on the control panel have any effect when pressed. The power loss noted above was very short, perhaps just 20 seconds long. We noticed the display was not illuminated about 3 hours after the power cut. I have tried switching off the power supply (overnight), and then restarting again, but the control panel still does not work. I can confirm that the power supply to the fridge/freezer is present (i.e. flashing segment of above units digit of the refrigerator and the lights work inside the freezer and refrigerator when doors are opened). Can you please give any advice on how to proceed to rectify this problem?

    Describe the issue

    Answers

    Samsung E-Support 1 weeks ago

    Hi Graham. You will need to contact your local service centre to arrange for a Samsung engineer to inspect the unit. Please see the following link redirecting you to our service centre locator. Thanks. http://www.samsung.com/uk/support/servicelocation/

    Describe the issue

  • andy 4 days ago

    water is leaking from the fridge freezer

    Describe the issue

    Answers

    Samsung E-Support 3 days ago

    Hi Andy. I'd recommend calling your nearest Samsung service centre to arrange for the unit to be inspected by a Samsung engineer. You can find your nearest repairer using the locator in the link provided. I hope this helps. http://www.samsung.com/uk/support/servicelocation/

    Describe the issue

  • Jariseborough 2 months ago

    The freezer temperature indicator keeps flashing and the freezer is not cold enough. How can I fix this.

    Describe the issue

    Answers

    Samsung E-Support 2 months ago

    Hi. Please follow the steps on page 5 of the user manual to set the correct temperature for your freezer. You can find the user manual in the link below. http://downloadcenter.samsung.com/content/UM/200505/20050517151656187_RS21_[1].pdf If this does not rectify the issue then I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  • 0 Answers

    Fridge RS 21 FCNS

     1 years ago

    The red warning water filter light has come on. I can not find the filter anywhere on this model. There does not seem to be one on the inside unless it is under the ice making section. I have checked the piping behind and it does not seem to have an exterior one. Any ideas where to look would be appreciated or if this model does not have one how do I switch off the red warning light or reset it. Many thanks

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  • rachel 5 months ago

    Describe the issue

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  • jamesb 1 weeks ago

    compressor not working

    Describe the issue

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