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Calendar IconResponse within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

  • Samsung Electronics Customer Support Centre
  • PO Box 479 GATESHEAD NE9 9BJ
  • United Kingdom

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HelpIt’s likely that our support team will take some information from you have
ready your date of purchase, product model and serial number

UNITED KINGDOM

  • 0330 SAMSUNG (7267864)
  • Monday - Saturday: 9am - 6pm

IRELAND

  • 0818 717100
  • Monday - Saturday: 9am - 6pm
  • Samsung SSD, ODD & Memory cards :
    00800-8010-8011
  • Monday - Friday: 07:30am - 16:00pm

Please note that our opening hours may change on public and bank holidays. To maintain and improve the quality of our service, we may monitor and/or record telephone calls. If you need to call us from overseas, or prefer not to use 0330 SAMSUNG, you can call +44 (0)1932 454358. Call costs vary - please contact your provider for details.