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Downloads & ManualsExpand

User Manual

4.57 MB, pdf, ENGLISH

16 Mar, 2013

Other Manuals

  • CE DoC

    0.12 MB, pdf, ENGLISH

    3 Jun, 2014

    Quick Guide

    3.93 MB, pdf, ENGLISH

    3 Jun, 2014

    CE DoC

    0.12 MB, pdf, ENGLISH

    3 Jun, 2014

    CE DoC

    0.12 MB, pdf, ENGLISH

    3 Jun, 2014

Firmware

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  • Markus 1 years ago

    Does this TV support Nvidia 3DTV Play via PC? Or any other 3D software? I have an MSI GTX 560Ti with 3DVision support.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Markus, Sorry but Samsung TV's do not support Nvidia 3DVision devices. Thanks.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Markus, This TV will support SBS 3D but not checkerboard which is usually used by graphics cards. You will need to check the Graphics card specs. Thanks.

    Describe the issue

  • spainfinder 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Spainfinder, Please update the firmware on your TV to allow the service to be enabled. Menu->Support->Software->Update Now. Thanks.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, The latest firmware can be downloaded by visiting http://www.samsung.com/uk/support and entering your model code. This can be installed to USB pen and then uploaded to your TV which will correct this issue. Thanks.

    Describe the issue

  •  1 years ago

    when auto tune runs, it omitts all itv based stations. ie, 3,4,5,6, + others

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, I would suggest purchasing a signal booster as your signal sounds to be weak or get your aerial realigned. Thanks.

    Describe the issue

  • Inns David 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi David, No this TV won't support bluetooth headphones. Thanks

    Describe the issue

  • Shields Mark 1 years ago

    I have set my TV up and there is nowhere which gives me the option to download app's. I have a samsung account and the tv logs me in everytim i turn it on. However watvching the videos on this sight, my "Smart Hub" looks nothing like it, and there is nothing that gives me the option to search, or download apps.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Mark, It just looks like you have not done the set up correctly. If you give us a call on the number below one of my colleagues will be able to help you further as we would need extra information. Samsung Technical Support 0330 726 7864. Thanks

    Describe the issue

  •  1 years ago

    There's a black line going the full width of the tv screen. Kind of worrying as i've only had the tv 6 days.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We recommend you call our AV support team on 0330 726 7864 as they will advise you further on this issue. Thanks.

    Describe the issue

  •  1 years ago

    We have setup the sky box to the TV and the samsung remote works perfectly, apart from we cannot find the button which brings up the sky "tv guide" ?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Unfortunately, we cannot provide specific technical support for third party products. Please be advised we cannot guarantee compatibility with any product not manufactured by Samsung. Ultimately, it is the responsibility of the third party manufacturer to ensure their products are compatible with our devices. We recommend contacting Sky to for instructions on how to access your Sky TV guide. Thanks

    Describe the issue

  •  1 years ago

    Using the SoundBar via SoundShare the audio is glitchy. The only way I have found to fix this is to use HDMI ARC instead.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, As the Soundshare feature is connected through the Bluetooth on the TV it is sometimes not always as reliable as a wire connection. Please see page 17 of your user manual to view Bluetooth operation range guidelines, or you can visit the below link to find the online version of this: http://downloadcenter.samsung.com/content/UM/201304/20130422114036312/02647L-00_F450_EN_1_130325_New_Remocon.pdf Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, This TV has the built in catch up channels, it is capable of running them however the quality of the channels can depend on internet connection and other problems with the channel itself. Unfortunately, we cannot provide specific technical support for third party applications. Please be advised we cannot guarantee compatibility with any application not produced by Samsung. Ultimately, it is the responsibility of the third party producer to ensure their applications are compatible with our devices. We recommend contacting the BBC to ensure that it is compatible with your device and its current firmware version. There may be an update, or specific instructions that you need to follow, in order for it to work correctly. Thanks

    Describe the issue

  •  1 years ago

    I have programed Sky box and TalkTalk box but it does not appear that any Toshiba products are supported any help would be appreciated

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Below is a link for further help with your product; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=426831&cdsite=uk&status= Thanks.

    Describe the issue

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