Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual (Windows 7)

10.67 MB, pdf, ENGLISH, UKRAINIAN

2 Feb, 2015

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Andrew55 6 months ago

    Need some sort of a rotary head brush beater as the appliance for the vacuuming head drags far too much for me and being disabled makes it very hard to use

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Andrew, I'm afraid there are no additional accessories that can be purchased with this vacuum. All brushes are supplied with this product. Thank you.

    Describe the issue

  • andrew55 6 months ago

    Need an accessory for this as im disabled and find it too hard to use this hoover because of the suction on the carpet and drags heavily, some sort of brush with small wheels or a rotating brush would be better like the small rug brush supplied

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Andrew, I'm afraid there are no additional accessories that can be purchased with this vacuum. All brushes are supplied with this product. Thank you.

    Describe the issue

  • Sonia 6 months ago

    My cylinder appears to be stuck and needs emptying

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi. Please see page 19 of the user manual provided in the link below: http://downloadcenter.samsung.com/content/UM/201407/20140704180747519/DJ68-00699B_0.3.pdf I hope this helps.

    Describe the issue

  • Mr H Harkness 2 months ago

    The release button to remove the Step Brush from the telescopic pipe has snapped making it almost impossible to remove the Brush from the pipe. Is it possible to obtain a new step brush or else the plastic end tube containing the the release button?

    Describe the issue

    Answers

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close