How do I transfer photos from my smartphone to my PC?

Last Update date : 2017.04.21

The below steps will show you how to connect your smartphone to your PC, and where to find your photos on your device. You will then be able to move images to any folder on your PC.


Note that depending on your model and operating system, you can also set your device to automatically back up your photos using either Smart Switch, Samsung Cloud or Dropbox for newer devices. You can also use Samsung Kies to backup and manage photos on older devices.


See the bottom of this article for links and more information on alternative back up methods.



The below steps will show you how to connect your device to your computer in order to transfer photos:


1. Connect your device to your computer with a USB cable.

2. A pop-up may appear on your device asking you to allow your computer access, choose Allow




If the pop-up doesn’t appear:

3. Swipe down from the top of the screen




4. There will be a pop up that tells you how your device is connected. Underneath it will say 'Touch for other USB options'


usb options  Connected as media device 


5. Choose the option that allows you to transfer media files via an MTP connection.

(Note that this screen will look slightly different depending on your device)


5  Media device 



Your device will now be connected to your computer as if it were an extra drive

6. On your computer desktop, click on the Start button in the bottom left corner of the screen




7. Click on Computer





8. Once the new window opens you’ll see your device under Portable Devices. Double click on your device.


Portable devices 


9. Double click on the Phone folder or Card folder (if you have an SD card).



Save Music  


11. Your pictures will be saved under the folder DCIM, then Camera on either your Card or Phone (depending on where you have set your default storage.


You can now drag and drop them onto your computer.



Related Content:


How do I back up data such as photos and videos to Dropbox from my Samsung Galaxy smartphone or tablet? 

Samsung Smart Switch

How do I load music files onto my Samsung Galaxy device from my Windows PC?

I receive the 'main stage' error message when installing or starting Samsung Kies. How do I fix this?

Samsung Kies (downloads and minimum requirements information)

Click here for the download links for Samsung Kies. Ensure you select the correct option for your mobile device and computer before downloading.

Click here to view a tutorial showing you how to use Kies.


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