Warranty periods by product
Product	Warranty Period (Months)
Colour TV	12 months
Projection TV	12 months
Plasma TV	12 months
Digital TV	12 months
TVCR	12 months
Colour Monitor	36 months
Plasma Monitor	24 months
VCR	12 months
DVD Player	12 months
Camcorder	12 months
Digital Camcorder (DVC)	12 months
Multi Function Printer	12 months
Laser Beam Printer	12 months
Facsimile	12 months
Ink Jet Printer	12 months
Note PC	12 months
Washing Machine	12 months
Microwave Oven	12 months
Built In Ovens	24 months
Built In Hobs	24 months
Vaccum Cleaner	24 months
Air Conditioner	36 months
Refrigerator	24 months
Mobile Phones Purchased Before 01/05/06	12 months (Battery and headset: 6 months)
Mobile Phones Purchased On/After 01/05/06	24 months (Battery and headset: 6months)
Audio/Stereo	12 months
Hard Disk Drive	36 months
Optical Disk Drive	24 months

Warranty periods quoted are intended as a guide only and variations may occur within these product groups. Please refer to the supplied product literature for specific details.

Should you have problems with any of the above you can contact the Samsung Customer Care Team on 0845 SAMSUNG (7267864) who will be happy to help. Please have your full Samsung model number and serial number, date and place of purchase and a brief description of the fault/ query ready when contacting our Service Team.

Your SAMSUNG warranty
Samsung products carry a full warranty for the period specified. Some Samsung products carry different warranty periods due to the nature of the product's design, manufacture or expected use.

The warranty applies from the date of purchase by the first customer and is transferable only between end-users.

This warranty does not affect your statutory rights as a consumer in any way.

What is NOT covered by your warranty
The Samsung warranty covers manufacturing defects only. Please note that this does not include consumable items such as batteries, bulbs, ink cartridges etc. The liability of Samsung Electronics (or its appointed maintenance agent) is limited to the cost of repair and/ or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorised persons carry out any alterations or repairs. Also, the warranty is invalidated in the following cases.

• For the repair of a domestic product used in a commercial environment
• For repair due to incorrect installation in your home
• For repair to any unit where the serial number has been removed
• Where any ancillary equipment not furnished or recommended by Samsung causes problems or damage that is attached to or used in connection with the product.

What do I do if I need service?
In the event that you should require service assistance, please contact the Samsung Customer Care Team on 0845 SAMSUNG (7267864). Please have your full Samsung model number and serial number, date and place of purchase and a brief description of the fault/ query ready when contacting our Service Team.

If the product is outside the warranty period you should contact the Samsung Customer Care Team for a chargeable repair.

If the product is covered by an extended warranty, you should contact the dealer from whom this extended warranty was purchased (usually the same dealer from which the product was originally purchased).

What if my product is purchased from abroad?
Samsung Electronics (UK) Ltd. support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc.'

If a product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd. cannot guarantee the outcome.

Where a camcorder is purchased from outside the UK, please contact the Samsung Customer Care Team on 0845 SAMSUNG (7267864). This will need to be sent to us and there may be a need to despatch to the original country of purchase for fault resolution.

For enquiries relating to any other Samsung product, please click here.