Extended Service Plans for Your Business

Samsung's Extended Service Contracts help reduce downtime if any of your Samsung business notebooks need repairs while providing even more convenient and cost-saving coverage for up to 5 years. All Samsung business notebooks include our standard U.S.-based Tier 2 customer service while our Extended Warranty offerings include options such as extended depot service up to five years on your current warranty, Accidental Damage Handling (ADH) and On-site Service Repair (with 3rd Business Day, Next Business Day options for on-site repair service). Extended Service Plan only offered in the U.S.

Depot Repair: Simple Pick Up and Delivery

• A convenient alternative to on-site repair
• A courier based option allows you to ship your laptop to Samsung’s authorized Repair Center for expert servicing and return it to you repaired or refurbished
• Available with both the Standard and Extended Service Plans (1 year of depot repair included in the Standard Warranty)
• See the Samsung Mobile Computer Limited Warranty Terms and Conditions

On-site Repair: Fast Support Where You Are

• All services performed at your location by authorized Samsung technicians using only Samsung OEM parts
• Next-business day and third-business day options available
• Perfect when data security concerns prohibit shipping a laptop to an offsite repair location
• Reduces the service burden on your in-house IT resources
• Applies to select states, see Warranty Terms and Conditions

Accidental Damage Protection:
When Accidents Happen

Protect yourself from accidental damages. See Warranty Terms and Conditions.

The link www.samsung/us/extendedwarranty listed in the Samsung B2B Notebook Brochure – Spring 2012 is incorrect. The correct link is: www.samsung.com/us/extendedwarranty.

Coverage terms start at date of purchase. ADH must be purchased within 60 days. Coverage starts from the day the unit was purchased. Liability is limited to the purchase price of the product. Authorized repairs will not exceed purchase price.